Helpdesk & Field Tech Support - Pentagon

Job Title Helpdesk & Field Tech Support - Pentagon Job ID 991871 Location Stafford, VA, 22556 Other Location DescriptionEnterprise Service Desk Specialist, Mid – Arlington, VAClearance: SecretPre-RequisitesHigh school Diploma or General Equivalency Diploma (GED)Certified in accordance with DoD 8570.01‐M Information Assurance Technician (IAT) Level II. (GSEC, Security+, SSCP)One (1) year experience in IT required including at least one (1) year of customer service experience in IT.Background Checks and Drug Tests will be required.Essential FunctionsUnder general supervision, conduct operations in support of the Enterprise Service Desk, execute scripts, answer calls, troubleshoot/resolve/and or escalate technical issues, open and close tickets, correlate events and incidents for management of Information Technology (IT) Services.TechOpps Inc. is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. For more information on our Company, please visit our website at www.TechOpps.net.We thank all applicants for their interest; however, only those selected for an interview will be contacted. Contact Information: Please send resumes to Recruiter@TechOpps.net .