Medical Front Office

Medical Front Office The front desk team member plays a key role in ensuring a smooth and welcoming experience for patients and visitors. This position supports both administrative and clinical operations through efficient check-in and check-out procedures, accurate documentation, and proactive communication.ResponsibilitiesGreet patients and visitors in a friendly and professional manner upon arrival.Check in patients by updating demographics, insurance information, primary care provider (PCP), and pharmacy details.Organize co-pays and outstanding balances, provide consent forms for signature, and distribute appropriate health questionnaires.Verify insurance eligibility using Batch Eligibility or on-demand tools; contact patients regarding inactive insurance or incorrect PCP assignments.Check out patients by collecting additional balances, providing visit summaries, specialist referral details, patient portal access, completed forms, and scheduling follow-up appointments.Post patient charges and payments; complete daily charge and payment reconciliation.Discharge patients after appointments, ensuring they receive all necessary information and follow-up instructions.Scan and upload documents into the Document Management system.Sort and distribute incoming mail and documents delivered by courier.Maintain a clean and organized work area, including the patient waiting area.Participate in staff meetings and educational sessions to support team collaboration and continuous learning.Essential SkillsProficiency in front desk operations and customer service.Experience with EMR systems and insurance verification.Ability to schedule appointments and manage medical records.Familiarity with Microsoft Office and data entry.Additional Skills & Qualifications1+ years' experience in a medical office setting required.Knowledge of medical terminology and strong customer service skills required.Bilingual English-Spanish strongly preferred.Medical assistant experience preferred.Experience supporting pediatric population preferred.Work EnvironmentThis is a 100% onsite position in a Medical Office Clinic. The role is part-time, mornings, with a schedule of 20 hours per week. The shift includes working Monday, Tuesday, Wednesday, Friday, and every Saturday from 7:30-11:30am, with Thursdays and Sundays off.Job Type & LocationThis is a Permanent position based out of Sunrise, FL.Pay and BenefitsThe pay range for this position is $20000.00 - $20000.00/yr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in Sunrise,FL.Application DeadlineThis position is anticipated to close on Apr 7, 2026.Diversity, Equity & InclusionAt Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I is embedded into our culture through:Hiring diverse talentMaintaining an inclusive environment through persistent self-reflectionBuilding a culture of care, engagement, and recognition with clear outcomesEnsuring growth opportunities for our peopleActalent is an equal opportunity employer.About ActalentActalent is a global leader in engineering and sciences services. For more than 40 years, we've helped visionary companies advance their goals. Headquartered in the United States, our teams span 150 offices across North America, EMEA, and APAC-with four delivery centers in India led by 1,000+ extraordinary employees who connect their passion with purpose every day.Our Bangalore, Hyderabad, Pune, and Chennai delivery centers are hubs of engineering expertise, with core capabilities in mechanical and electrical engineering, systems and software, and manufacturing engineering. Our teams deliver work across multiple industries including transportation, consumer and industrial products, and life sciences. We serve more than 4,500 clients, including many Fortune 500 brands. Learn more about how we can work together at actalentservices.com.