Senior Technical Support Engineer

Responsibilities Help clients in the oil, gas, refining, petrochemicals, and chemicals industry diagnose and solve process-related problems Provide expert level support for the process simulation software, ProMax® Diagnose and solve process and computer problems Provide training/instruction for ProMax® worldwide Develop and maintain training materials Develop and implement custom projects with clients Requirements Capacity to tackle multiple assignments simultaneously with minimal supervision Competence with Microsoft Office products, particularly Excel and Visio Some knowledge of oil and gas process simulation Able to speak effectively to individuals and large groups Must be self-motivated and have the ability to work independently 5+ years of experience preferred About Our Company Our mission is to be a world-class provider of superior process simulation software by providing outstanding training and excellent support to our valued clients. To achieve this, we need the brightest and most motivated staff possible, who truly have a passion to help others. If you want to work in a close-knit environment that will push you to learn daily, will challenge you with state-of-the-art engineering and technology, and will give you endless opportunities to cultivate relationships with others, then click below to apply!