Sensory Panel Manager

Full-timeCompensation: USD 115,000 - USD 115,000 - yearlyCompany DescriptionWho we areWe are the leading international sensory and consumer research company specializing in food, beverages, cosmetics, personal care, and other consumer products. We have 20 proprietary state-of-the-art facilities across France, Germany, Italy, Switzerland, Spain, United Kingdom, Morocco, China and the USA, and cover more than 65 countries through our network of approved partners.SAM provides tailor-made solutions, delivering actionable guidelines to make our clients’ brands and products memorable.SAM is a great place to workJoin SAM to work with the most competent, creative, and fun team in the industry and let your work, opinions and ideas contribute to the future of sensory and consumer research.Become your most extraordinary self with support and development throughout your career.Best in classJoin our very diverse team of sensory scientists, food technologists, statisticians, psychologists, sociologists, strategic thinkers, marketeers, field managers, technicians and other sensory and research experienced colleagues.We're proud to be part of the Eurofins GroupWorld-leader in Testing for Life. With about 65 000 employees, Eurofins is a global leader in testing services and over the last 20 years has been one of the fastest growing companies in the world, thanks to its innovation in technology and service.Job DescriptionPay Range: $115k/Yr.Shift: Full-Time (Additional hours as needed).As a Panel Manager, you will be working onsite at our client’s R&D facility in Clark, New Jersey. As the first point of contact for our client’s R&D team, you will be responsible for panel, project and lab management.Role & Responsibilities Sensory Lab & Operational ManagementManage daily operations of the sensory laboratory, ensuring readiness, organization, and compliance.Oversee sample handling, preparation, storage, and disposal according to protocols.Define and maintain reference materials for all attributes of interestSchedule quarterly partnership reviewsSchedule projects with panel and create session plans, according to priorities from the clientInform the client as soon as possible if there are any issues with the project, products, materials, etc.Ensure timely scheduling and execution of all sensory sessions to meet agreed turnaround times.Present partnership updates and progress to date, including reporting on panel activities, panel performance and other KPIs Panel Management & PerformanceLead panel recruitment, onboarding, training, and calibration.Train panel coordinators on the clients ways of workingMonitor panel performance using defined indicators (e.g., discrimination ability, repeatability, attendance).Oversee and communicate monthly hours of employment of panel coordinator and panelists to the client, to track budgetPoint of contact for all panelists (including weekly communication on panel schedule and hours worked)Maintain high levels of panelist engagement and motivation through structured feedback.Address panelist performance or conduct issues in a timely and professional manner. Sensory Study ExecutionImplement sensory studies according to approved methodologies and research plans.Collaborate with internal teams to ensure proper study setup and execution.Create annual validation training and reports for each of the product categoriesQuality check sensory dataRun the panel sessions, including training the panel and collecting the dataCreate online questionnaires using FIZZRegularly monitor panel performance, notify the client team of any issues regarding performance or variability in the dataEnsure data accuracy, consistency, and reliability prior to analysis and reporting.Support interpretation and discussion of results with the client’s sensory team as needed. Team Leadership & DevelopmentLead, coach, and support Panel Leaders and Technicians.Coordinate daily task allocation and workload management.Support onboarding and training new team members.Foster a culture of quality, accountability, and continuous improvement within the lab team. Continuous Improvement & SustainabilityIdentify opportunities to improve efficiency, consistency, and quality of sensory operations.Contribute to the standardization and optimization of onsite sensory processes.QualificationsBS in Food Science, Biology, Cosmetic Science, Psychology, Marketing or related field with at least 5 years of industry experienceStrong sensory science expertise, including experience in technical product testing, descriptive panel leadership, and sensory training.Solid understanding of sensory testing methodologies and statistics applied to sensory data.Ability to collaborate cross-functionally to support business objectives through high quality sensory insightsStrong organizational and project management skills to manage panel dynamicsDemonstrated flexibility and adaptability in a fast‑paced, changing environment.Excellent organizational and project management skills, with the ability to manage panel dynamics and multiple operational activities simultaneously.Ability to maintain panel objectivity and discipline, and performance consistencyStrong leadership and communication skillsProficiency with Microsoft Office and sensory software such as FIZZ®, Compusense®, or similar tools.Strong Analytical skills and excellent attention to detailAbility to adapt to changes in real-time and meet timelines.Confident communicator in English, both spoken and written.Open-minded, easy to connect with and creative mindset.Agile mindset and problem-solving attitude.Willingness and ability to work onsite at the client’s facility in Clark, NJ.Authorization to work in the United States indefinitely without restriction or sponsorship.Additional PreferencesExperience working in the cosmetics or personal care industryCompletion of the UC Davis Sensory and Consumer Science CertificationDemonstrated people-management experience, including coaching, developing, and leading sensory panel teams or technical staff.Additional InformationShift: Full-Time (Additional hours as needed).What We OfferExcellent full time benefits including comprehensive medical coverage, dental, and vision optionsLife and disability insurance401(k) with company matchPaid vacation and holidaysEurofins USA Food Testing is a Disabled and Veteran Equal Employment Opportunity employer.I'm interestedI'm interestedPrivacy Notice