Multi-Unit Store Manager - Brown Jug

Position Overview:Brown Jug is a premium retailer of wine, beer and spirits. We offer a great place to work, with a friendly atmosphere and energetic work environment. We provide our customers with convenience, selection, and top-notch service! The Multi-Unit Store Manager is a dynamic and experienced retail leader responsible for the full scope of operations, performance, and team development at two Brown Jug store locations under the LSUN umbrella. This role is accountable for delivering sales goals, ensuring operational excellence, promoting a culture of high performance, and maintaining compliance with all regulatory standards. The Multi-Unit Store Manager drives business success through team engagement, process optimization, and cross-location leadership.Primary/Major Duties and Responsibilities (Essential Functions)Leadership and Team Development:Provide hands-on leadership and oversight across two store locations, ensuring consistent adherence to company policies, operational standards, and cultural valuesHire, train, coach, and manage store personnel at both stores following the guidelines within centralized hiring (Assistant Managers and Operation Managers must be interviewed by Area Management and Store Management)Create a strong leadership team by mentoring high-potential team members for future advancementFoster a culture of accountability, inclusivity, and collaboration across both locationsOperations Management:Ensure both locations meet or exceed operational standards for cleanliness, merchandising, signage, customer service, and complianceCoordinate daily, weekly, and monthly store operational needs across both stores, adjusting priorities based on volume and business requirementsOversee scheduling and labor planning to ensure adequate coverage while meeting labor cost goalsEnsure timely execution of corporate initiatives, sales promotions, and marketing plans across both locationsSales and Financial Performance:Analyze sales performance, category trends, and customer behavior to drive revenue growth and meet store-level Key Performance Indicators (KPIs)Collaborate with Category Managers and inventory teams to optimize product assortment, merchandising, and promotional executionReview, approve, and submit financial reports, invoices, daily sales reports, and store-level P&L statementsIdentify and implement opportunities for sales growth and expense reduction across both locationsInventory and Loss Prevention:Monitor and manage inventory levels, shrink, and out-of-stock situations across both storesConduct regular cycle counts and physical inventories; ensure proper receiving and inventory controls are followedMaintain accurate records of damages, transfers, and variances; investigate and resolve discrepanciesEnsure both stores follow loss prevention protocols and respond swiftly to potential theft or safety issuesCustomer Experience and Community Engagement:Champion superior customer service experience in both locations by modeling service excellence and training team members accordinglyHandle customer escalations and ensure timely resolutionRepresent the LSUN/Brown Jug brand in the community through store appearance, engagement, and participation in local events or promotionsCompliance and Safety:Maintain full compliance with all state and federal laws pertaining to the sale of alcohol, including but not limited to ID verification and denied sales reportingEnsure stores follow internal policies for PCI compliance, cash handling, bag checks, and visitor log documentationMaintain accurate records and ensure staff are trained on safety procedures and emergency protocolsLead both stores in audit preparation and actively participate in inspections, audits, and compliance checksRequired Qualifications and Experience:Must be 21 years of age or olderTAP CertificationMinimum 3 years of successful retail management experience, preferably in a multi-unit or high-volume settingProven track record of team leadership, operational excellence, and delivering sales growthStrong knowledge of retail business metrics (P&L, inventory, labor) and ability to act on insightsDemonstrated ability to manage time and priorities across multiple sitesProficiency in Microsoft Office Suite and retail software platforms (Excel, Word, POS, inventory systems, reporting tools)Must be able to work flexible hours including evenings, weekends, and holidays as neededValid driver's license and reliable transportation required to travel between locationsRequired Qualifications and Experience:High School Diploma or equivalentExperience in the wine, beer, or spirits retail industryFamiliarity with Alaska's Title 4 alcohol regulationsPost-secondary coursework or training in business, leadership, or hospitalityWork Environment and Physical Requirements:Frequent travel between assigned store locations (mileage reimbursement provided)Ability to stand for extended periods, lift up to 40 lbs., and perform routine physical tasks related to store operationsFast-paced, customer-focused retail environmentEqual Opportunity EmployerAfognak Native Corporation and Afognak's direct and indirect subsidiaries, partnerships, joint ventures and affiliates to include Alutiiq, LLC; Afognak Commercial Group, LLC; Alutiiq Professional Consulting, LLC; and each of their respective domestic and foreign, direct and indirect subsidiaries, partnerships, joint ventures and affiliates including but not limited to Liquor Stores USA North Inc. dba Brown Jug and dba Gold Rush Liquor (collectively referred to as "Afognak" or "Company") is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, religion, national origin, citizenship status, age, sex (including pregnancy, childbirth, related medical conditions and lactation), sexual orientation, protected veteran status, disability, genetic information or any other characteristic protected by applicable federal, state or local laws (collectively, "Protected Status").Pay Transparency and Company BenefitsThe pay range information provided is a general guideline. The pay rate offered will be determined based on the candidate's experience and qualifications, as well as geographic locations, market data, and other business considerations, as permitted by law. Our full range of benefits include medical, dental, vision, disability protection, life insurance, prescription coverage, voluntary benefits, paid leave, and 401(k) retirement. Benefits are based on the role for which an employee is hired.PrivacyAfognak Native Corporation and its subsidiaries Alutiiq, LLC, Afognak Commercial Group, LLC, and Alutiiq Professional Consulting, LLC, and their various subsidiaries, including Liquor Stores USA North Inc. DBA Brown Jug and Liquor Stores USA North Inc. DBA Gold Rush Liquor (collectively referred to as "Afognak" or "Company"), respect your privacy and treat the information you provide us, including your Personal Information ("PI") and Sensitive Personal Information ("SPI"), with care. Visit the Company's privacy website for more information.