Service Associate - Poplar Level

CompensationHours Per Week40Number Of Positions0Job DescriptionJob Title: Service Associate I FLSA Status: Non-Exempt Department: RetailHours: Varies by branch location, Saturdays by rotation General Job Summary: To complete face-to-face customer banking transactions, sell and cross-sell bank products and services, and provide exceptional customer service.Organizational Duties and Responsibilities:Supports the mission, vision and philosophy of the Bank. Complies willingly with all organizational policies and procedures.Supports all functions that maintain compliance with regulatory agencies.Essential Duties and Responsibilities:Exemplify our 212 commitment to serviceProcess deposits, withdrawals, cash checks and balance a cash drawerCash checks following SYB check cashing policySell official checksProcess and balance teller work through image captureConsultative Selling – Engaging customers and prospects to uncover needs and offer solutionsAssist with beginning, end of day and other operational duties as neededParticipate in weekly team meetingsWorking Conditions: Work on teller line, which will require long periods of standingMinimum Job Requirements:Education: High School Diploma or GED EquivalentExperience: Customer contact and cash handling experienceSpecific Skills: Good written and verbal communication skillsProfessional appearance and demeanorAbility to work well with othersGood math skillsPC proficientPhysical requirements:The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Primarily sedentary work performed in an office environmentAbility to sit for extended periods of time while working at a computerFrequent use of hands and fingers to operate a computer, keyboard, mouse, and other office equipmentAbility to speak clearly and hear well enough to communicate with clients, team members, and vendors via phone, video, and in personVisual acuity sufficient to read computer screens, printed documents, and financial dataOccasional standing, walking, bending, or reachingAbility to lift and carry up to 10–15 pounds occasionally (e.g., files, office supplies)Place of WorkOn-siteRequisition ID13651Application Linkhttps://www.syb.com/