Administrative Assistant

Location: Grandview, MissouriEmployment Type: Full-TimeSalary: $19 - $27 per hour (based on experience)Benefits: Medical Stipend, Employer-Matched Retirement Plan, Paid Time Off, Paid Holidays, Technology Reimbursement, Long-Term Growth OpportunityJoin the Experts in Pool Surfacing and RenovationAt Jackson Pool Surfaces, we believe pool surfacing is more than a job - it's a craft. Based in Grandview, Missouri, we specialize in delivering high-quality pool resurfacing and renovation services, providing an outstanding customer experience from the initial call to the final walkthrough.We're expanding and seeking a dependable, organized Administrative Assistant who excels at supporting operations, managing schedules, and delivering a smooth and professional customer experience.Role OverviewThis position combines office administration, scheduling, customer service, and light sales support. You will be the first point of contact for many customers, helping keep internal systems organized and ensuring things run efficiently.Key ResponsibilitiesManage daily office operations and administrative workflowsProfessionally handle inbound calls and emailsGreet and assist visitors in the showroomSchedule appointments, consultations, and job site visitsTrack customer requests and ensure proper follow-upCoordinate crew and project manager schedulesMaintain accurate customer records, contracts, and job filesAssist with invoicing, billing, and basic bookkeeping tasksSupport sales proposal follow-ups and documentationOrganize and maintain digital files and internal systemsQualifications3+ years of office administration, operations, or customer service experience (construction or trades preferred)Strong organizational and communication skillsComfortable with email, spreadsheets, CRM systems, and basic accounting toolsDetail-oriented with the ability to multitaskProfessional, reliable, and solution-focusedExperience with QuickBooks is a strong plusBilingual (English/Spanish) is preferredCompensation And BenefitsHourly pay: $19 - $27 per hour (based on experience)Medical stipend (with full health insurance options coming soon)Employer-matched retirement planPaid time off and paid holidaysTechnology reimbursement for work-related devicesLong-term growth opportunity within a rapidly growing company