Medical Assistant (MA)- Referral Coordinator

The Clinical Referral Coordinator works as both a Medical Assistant and provides administrative support to our medical teams. General duties include Medical Assisting, patient communication (by fax, telephone, and/or computer), referral processing, insurance verification, and information gathering to support our patients.Our referrals team is the liaison between our patients and any outside services that their provider refers to including many types of specialty care. By facilitating the referral process our Clinical Referral Coordinators help patients access care they need by working with local specialty offices and clinics to ensure the needed information is provided so patients can make appointments and get the care they need. This position is full-time and located primarily at our White Salmon, WA clinic location.Minimum QualificationsHigh school graduate or GED.Graduate of an accredited Medical Assisting programAt least one (1) year of experience working as an MA in a clinic or hospital settingCurrent CPR/BLS Certification in accordance with OCH PolicyMinimum two (2) years of clerical, reception, administrative or secretarial experience in a medical/dentalsetting or healthcare insurance organization, or high-volume office environment; orA combination of equivalent education and work experienceKnowledge of and comply with HIPAA and privacy lawsProficient computer skills, including use of Microsoft Office applications: Word, Excel, and Outlook, Epic EHR, and EPM SystemsKnowledge of medical terminologyAble to work with high initiative, energy and effectiveness in a fast-paced environment reacting and remainingcalm and effective in high pressure and emergency situationsAble to work in a team environment, to work independently, and/or be self-directed. Be a positive andeffective team player while being patient –centeredSpecific knowledge in customer service and workplace safetyAble and willing to work in a dynamic and changing community health care environmentAble to prioritize and organize work according to multiple and, at times, competing timelinesAble to meet timelines for team and organizational goals safely and with high level of qualitySuccessful relationship management skills involving multidisciplinary teams in a diverse, multiculturalenvironmentTravel between clinic locations, as neededPreferred QualificationsBilingual (Spanish/English)Experience working in a clinic (family practice or pediatrics), hospital or pharmacyExperience working with low income, multi-ethnic populationBenefits Medical, Dental & Vision InsuranceLife, Long-Term Disability, Accident, & Critical Illness InsuranceEmpower Retirement 401k200 hours of Paid Time Off (PTO)Plus six (6) paid holidays!Employee Assistance Program (EAP)Life Mart- Employee DiscountsEmployee Wellness Events & Team ChallengesCompensationHourly/Non-Exempt: Starting at $23.00-$25.00 per hour, based on experience/certificationBilingual Differential: Additionally, we offer $0.75 per hour as compensation for bilingual proficiency in both English and Spanish.Weekend Differential: This position receives base hourly pay along with an extra $10.00 for each hour worked on Saturdays.