Client Success & Retention Specialist

A financial solutions company in Grand Rapids, Michigan, is seeking a Retention Specialist to join their Customer Success Team. This role focuses on assisting clients facing financial hardship and ensuring their loyalty within the program. Candidates should have experience in retention or sales, strong communication skills, and the ability to manage high call volumes. The position offers a base salary ranging from $19 to $20 per hour, along with benefits including health contributions and generous PTO. J-18808-Ljbffr