Community Case Manager (CCM)

NOTE- This short term contract job involves frequent driving travel in multiple storm impacted counties. We are looking for people who currently reside in these hurricane impacted areas.Role SummaryCommunity Case Managers (CCM) serve as relationship-based support partners to disaster case management and other supportive responding organizations during long-term recovery from Hurricanes Helene and Milton. This role blends disaster case management support, workforce care, and crisis-informed accompaniment.CCMs operate independently across assigned counties, building trusted relationships with partner organizations, offering informal debriefing and support, delivering brief workshops, and ensuring consistent presence over the duration of the project, approximately 8-10 weeks.This is not a traditional case management role, nor a clinical therapy role. It is a field-based, relational systems support role grounded in Capacity Path's crisis-informed and resilience-oriented framework. It is about building connections that can foster healing, endurance, and strength to help others recover. In some ways this work may feel like outside sales, becuase you will be traveling to check in on you clients, building new relationships, and becoming a trusted support for them. There is nothing to sell, but that kind of interpersonal and outreach dynamics are what will drive this phase of this project.Why this role is different:This role will allow you to make a direct and immediate positive impact on the people, organizations, and communities that you work with. It is a fast paced and incredible chance to assist in long term recovery building strength and resiliency with the relationships you develop. It will involve moments of preasure to find the most important avenues of impact, and a lot of social engagement.This role is not for shy people who don't want to interact wiht people and initiate converations with our partner orgs on a daily basis.Core ResponsibilitiesRelationship & Field EngagementServe as the primary Capacity Path Relief liaison to assigned organizations across 2-4 countiesConduct regular in-person visits and virtual check-ins with partner Disaster Case Management organizationsBuild trusted relationships with organizational leadership, supervisors, and frontline staffProvide consistent presence and continuity throughout the project periodSupport & Capacity-BuildingOffer informal debriefing and supportive conversations to staff impacted by disaster-related stressProvide light, crisis-informed workshops or brief interventions during staff meetings (in-person or virtual)Identify emerging needs, stressors, and system challenges within partner organizations and work to alleviateConnect organizations to additional resources or internal supports as appropriateInteract with Capacity Path Relief therapeutic staff to build bridges of connection and enhanced support for your filed partner orgsAutonomous Field OperationsIndependently manage assigned relationships and create effective self-directed schedulesMaintain professional boundaries while operating in a highly relational support roleRepresent Capacity Path Relief's values, tone, and framework consistently in the fieldBe responsible for timelines, results, and impacts in the areas you serveReporting & AccountabilityComplete weekly written reports for each assigned organization, including:Organizations visitedPrimary and secondary contactsNumber of individuals supportedActivities providedCurrent status and observed progressNotable needs, trends, or challengesParticipate in daily team check-in calls (minimum four days per week)Rotate facilitation of team check-in calls as scheduledRequirementsTimeframe & CommitmentRole Type: Independent ContractorDuration: 8-10 weeks (based on funding)Expected Commitment: 32-40 hours/week, 4-6 daysMix of:3-4 days/week in-person (fuel stipend)1-2 days/week virtual engagement + reportingTemporary, grant-funded positionCombination of:In-person field visits across assigned countiesVirtual engagement, reporting, and team callsEvening or weekend work is not typical but may occur occasionally based on organizational needsCharacteristics of a great candidateCalm, grounded, and relationalComfortable holding space without "fixing"Able to build trust quickly without over-promisingOrganized enough to document work without being rigidResilient and self-regulated in emotionally charged environmentsBackground in social work, counseling, psychology, coaching, community health, or related field is very helpfulStrongly preferred:Disaster case managementLong-term recovery programsVOAD / FEMA / state recovery ecosystem exposureRequired QualificationsStrong interpersonal skills and emotional intelligenceComfortable working independently with minimal supervisionReliable transportation and ability to travel within assigned countiesStrong written communication skills for weekly reportingExperience in disaster response, community-based work, or high-stress human services environments strongly preferredDealbreaker- Need working vehicle for field visits, personal laptop for reports and workshops, and working cell phoneBenefitsCompensationHourly Rate: $25-32/hour (commensurate with experience)Pay Structure: Temporary, grant-funded positionPay Schedule: Biweekly, Invoicing requiredYou will get to work on a great team, with some intense and beautiful work for a short period of time, but will make a REAL difference in people's lives. You will be building upon the work we accomplished in Phase one, where we had 7 facilitators provide resilience workshops throughout the disaster impacted region and made meaningful inroads with 2000+ people. This is work that you will love! We are ready to meet you and to have you lead the charge for real healing and support for this next phase !