Career Opportunities: Team Lead (Key Holder) - Des Moines (76032)

Team Lead (Key Holder) - Part TimeLocation: Altoona, IA 50023Pay Range: $15.25 - $16.25 HourlyAn ASICS Team Leader's Purpose:In the absence of the management team, the Team Lead supervises all store personnel, including implementing and enforcing company policies, procedures and corporate directives.Supervisory Responsibilities:This position does not have direct report responsibilitiesTeam Leader Organizational Relationships:Interacts with all levels throughout organization including employees and outside vendorsWhat You Will Do:Assist in achieving business results through leading the team, managing the sales floor and ensuring sales goals are achievedProvide exceptional customer service by greeting and assisting customers and responding to customer inquiries or complaintsBe able to retrieve product from the backroom and/or top stock using provided equipmentMonitor sales activities to ensure that customers receive satisfactory service and quality productSupport the Head Coach with training and evaluating employees to ensure sales goals are being metExamine merchandise to ensure that it is correctly priced and displayed for maximum customer experienceOversee the work activities of sales associate, such as cleaning and organizing product with ease to improve shopping experienceReview inventory and sales records to prepare reports for the management teamInstruct employees on how to handle difficult and complicated salesYour Knowledge, Skills & Abilities:Exceptional customer service skillsUphold a positive attitude and be a team playerKnowledge of principles involved in resource allocation, and coordination of people and resourcesKnowledge of basic mathematics including addition, subtraction, division, and multiplication and their applicationsKnowledge of selling techniquesAbility to conduct self in a professional and respectful manner with customers and employeesExcellent verbal communication skillsAbility to complete tasks in a timely manner with a high degree of accuracy and attention to detailHigh sense of urgencySkilled at using logic and reasoning to identify alternative solutions, or approaches to problemsAbility to work a flexible schedule including holidays, nights, weekends and overtime in order to fit business needsYour Strengths:CollaborationOrganizationMulti-taskingIntegrityTime managementProblem-solvingTaking initiativeLearning from set-backsCool under pressureWhat Is RequiredEducation/Experience:2 years of retail experience; sporting or athletic industry preferredComputer skills: Microsoft Suite (Word, Excel, PowerPoint)Be able to stand and walk around during scheduled hours, reaching for product using a ladder, step stool and polePhysical Demands:Must be able to stand, walk, and squat the majority of the work shiftMust be able to able to climb a ladderMust be able to lift, move and carry up to 40 poundsMust be able to read, count and write to accurately complete all documentation and reportsMust be able to see, hear and speak in order to communicate with employees and other customersVision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focusMust be able to have manual dexterity required using hands to finger; handle, feel and type; reach with hands and armsModerate: Mostly standing, walking, bending, frequent liftingWork Environment:Retail Locations: Works with the public in an indoor location that is clean, orderly, properly lighted and ventilated. Noise levels are considered moderate.Pay Transparency:To encourage pay transparency, promote pay equity, and proactively address regulations, ASICS America Corporation will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. A posted pay range applies to the current job posting. Pay offers may be based on key factors such as education and related experience.ASICS CCPA Pre-Collection Notice for Job Applications:We collect personal information (PI) from you in connection with your application for employment with ASICS America Corporation, including the following categories of PI: identifiers, personal records, professional or employment information, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at hrccpa@asics.com.The above statements are intended to describe the general nature and level of work being performed by employee(s) assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employee(s) assigned to this job. ASICS America Corporation reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities within your general skill set or capabilities. ASICS America Corporation is an Equal Opportunity Employer.