Host/Hostess | Kea Lani Restaurant | Part-time

Hos/HostessProviding inspired food and beverage to highlight the destination we represent is one of our passions. As a Hos/Hostess, you will be a hospitality ambassador that will connect our guests to the delectable cuisine inspired by our diverse culture and island home. You are our guest's first impression of the restaurant and set the tone for their dining experience. The warm welcome you provide at our multiple outlets, including personalized guest service, will help us showcase our passion and accomplish our mission of turning moments into memories.Hourly Rate: $26.35What you will be doing:Adhere to daily checklist and duties listedOversee and ensure smooth flow through of guests at your assigned bar/station by seating them in accordance to business volumesEnsure the reservation book is properly maintainedHave full knowledge of floor plansEnsure sufficient stock of impeccable menusResolve any guest issues in a timely, professional and efficient mannerLiaise with the Manager on Duty to ensure that the flow of service in the room is well organized and running smoothly with regards to section assignments, breaks, staff on duty, etc.Have full knowledge of all menu items, garnishes, contents and preparation methods for all food and beverage venues on propertyActively participate in monthly departmental sales promotionsAdhere to the State of Hawaii & EHC (Environmental Health Consultancy) food handling safety standardsOrganize time so all side work is completed according to shift demandMaintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guestsFocus attention on guest needs, remaining calm and courteous at all timesSchedule: Due to the nature of the hospitality industry, employees are required to work varying schedules, including weekends and holidays, to accommodate the business and demands of the hotel.Qualifications1 year customer service experience is an assetMust be able to speak, read, write and understand the English languageRequires good communication skills, both verbal and writtenMust be service oriented and capable of communicating effectively with persons involved in all levels of authority, both internally and externallyMust possess basic computational abilityMust possess computer skills, including, but not limited to, Microsoft Word, Excel, and e-mail functionsMust be able to multi-task and be detail-oriented in a fast paced, high volume environmentLicenses or Certificates (required prior to start date)TB Clearance required*Food Safety Certification or ServSafe Certification required*EducationHigh School diploma (or equivalent) and/or vocational trainingAdditional InformationAll Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.Visa Requirements: Applicants must be legally eligible to work the United StatesOur commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Join our 'ohana today: Visit our website to learn more about living and working for Fairmont Hawai'i. www.fairmonthawaiijobs.comWhy work for Accor? Discover a world where life pulses with passion! Join the Accor Group, an ecosystem of over 45 brands, 5,600 hotels, 10,000 restaurants and lifestyle places, that welcome you. With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take has a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.Hospitality is a work of heart! #fairmontcareers #alwayskealani