NMRLC - Program Manager

Do you envision a workplace where every team member works together to create an amazing workplace experience? Do you want to be part of a dedicated team of professionals who consistently deliver excellence to reach our common goal of the best in class working environment? If you have a positive can-do attitude and a drive for success, Solution One is looking for you! We are seeking a Program Manager for our client site in Williamsburg, VA. The successful candidate will have outstanding skills and will be committed to working with others to deliver best-in-class, unparalleled excellence in customer service and satisfaction. For opportunities in your area, check out our Careers page at www.1soi.com/careers. About the position The Program Manager (PM) is responsible for the overall performance of the contract and has full authority to act for the contractor on all matters related to daily operations. The PM ensures contractual compliance, mission success, and customer satisfaction by providing strong leadership, sound decision-making, and effective communication. The PM must be available Monday through Friday, 6:30 AM to 5:00 PM, excluding Federal holidays or government facility closures. Key Responsibilities Leadership and Program Oversight Provide strategic direction and leadership to ensure the successful execution of all contract requirements. Foster a culture of teamwork, accountability, and continuous improvement. Maintain open communication with leadership and clients to proactively address challenges and develop effective solutions. Develop and maintain succession planning for key personnel. Operational Management Ensure adherence to site safety protocols and enforce compliance with established procedures. Oversee daily logistics operations, preventive and predictive maintenance programs, and workflow efficiency. Establish and monitor key performance indicators (KPIs), taking corrective action when performance is outside target thresholds. Manage subcontractors, ensuring quality, timeliness, and compliance with contractual obligations. Personnel Management Lead, mentor, and evaluate program personnel to ensure high performance and engagement. Coordinate hiring, onboarding, and training activities. Conduct performance evaluations and administer disciplinary actions as necessary. Promote career development and employee retention initiatives. Client and Stakeholder Relations Serve as the primary liaison with the Contracting Officer (KO) and customer representatives. Conduct formal presentations and status briefings as required. Collaborate with Business Development to identify opportunities for service expansion and scope growth. Financial and Contract Management Develop and manage annual operating budgets, forecasts, and cost-control measures. Support contract negotiations and modifications. Identify and implement cost savings initiatives across all project areas. Required Skills and Competencies Proven leadership and management experience in logistics, maintenance, or engineering environments. Exceptional communication and interpersonal skills with the ability to manage client relationships effectively. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, SharePoint). Strong analytical and problem-solving skills. Ability to balance multiple priorities in a fast-paced, dynamic setting. Bachelor’s degree in Business, Logistics, Engineering, or a related discipline. Minimum 5 years of experience in program, logistics, or maintenance management (or an equivalent combination of education and experience). Ability to obtain and maintain a security access badge at the client’s site. Must possess and retain a Secret Clearance. Physical and Special Requirements Frequent walking, bending, stooping, kneeling, and reaching throughout the worksite. Ability to work at an accelerated pace under emergencies or operational demands. Must wear appropriate personal protective equipment (PPE) such as safety shoes, glasses, gloves, and hard hats. Job Type: Full-time, Exempt Work Location: Williamsburg, Va Benefits: Medical Insurance Dental Insurance Vision Insurance 401(k) Life Insurance Employee Assistance Program Employee Referral Program Employee Award Program Solution One Industries is proud to be an Affirmative Action/Equal Opportunity Employer. Solution One Industries is committed to treating all employees and applicants with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding, or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state, or local laws. Solution One Industries maintains a drug-free workplace and performs preemployment drug testing and background checks, where permitted by law. Solution One Industries is an E-Verify Employer.