Community Engagement Program Director

Description: Department: Youth & Community Wellness Program: Promise Neighborhood – Community Engagement Status: Full-time, exempt Salary: $100,000 - $115,000 (based on experience) Location: Lauderbach Center Schedule: Regular business hours, with weekend and evening events as needed. Who we are SBCS (formerly South Bay Community Services) transforms communities to support the well-being and prosperity of children, youth, and families. For more than 50 years, we’ve worked throughout San Diego to provide safe shelter, transitional housing, intervention prevention programs, mental health support, and many other services that meet the ever-changing needs of our communities. Our organization is dedicated to offering high-quality services and ensuring all services align with the community's needs. To best serve our communities, SBCS partners with various grassroots organizations throughout California to develop innovative strategies that enhance services, empower clients, and ensure that culturally appropriate and trauma-informed care is offered. SBCS provides a wide range of services tailored to meet each client's unique needs. At SBCS, our client-centered approach highlights the importance of respect, empathy, and compassion when interacting with all community members. About YOU You are an advocate and champion of nurturing communities where families can pursue their dreams and fulfill their potential. You are dedicated to and energized by engaging directly with individuals and communities. You care deeply about the well-being and prosperity of ALL children and youth throughout San Diego. You want to become a part of an energetic and effective team, and contribute your expertise, creativity, and insights to a unique role encompassing program management, development, and direct counseling services for at-risk children, adolescents, and families. About our organization SBCS is home to a committed team of 470 dedicated employees and volunteers who diligently serve all of San Diego County. Having offered services for 52 years, SBCS is committed to providing hope and support for numerous young children, individuals, and families facing adversity. With an annual budget of $68 million, SBCS continues to be a beacon of assistance in the community. Competitive and Sustainable Employee Pay Package: SBCS offers competitive pay and additional benefits for full-time employees, including generous vacation time, holidays, health, vision, dental, flexible spending accounts, an employee assistance program, discount programs, public service forgiveness loan, and an excellent retirement plan with matching contributions. Program: Promise Neighborhood (PN) is a place-based, data-driven, community transformation model that brings together community organizations, institutions, and community residents under a common set of goals, priorities, and results. Promise Neighborhood is structured as a cradle-to-career pathway, serving target communities from as early as when there is a newborn in the home to when a youth goes to college. Through this pathway, youth, parents, and community residents are served under four core pillars: Early Learning, K-12 Academic Supports, College/Career Strategies, and Community Engagement. Through these pillars, Promise Neighborhood implements targeted programming and strategies aimed to improve the conditions of well-being for the community. Essential Duties and Responsibilities: Under the supervision of the Promise Neighborhood Program Manager, the Community Engagement Program Director is responsible for developing, implementing and overseeing the Community Engagement pillar of Promise Neighborhood by providing services to community members living in the Promise Neighborhood (PN) catchment areas. The Community Engagement Program Director will be responsible for keeping with Promise Neighborhood’s goals, objectives, mission, style and theory of change provided within a collective framework congruent with the communities served. Duties: Responsible for the overall management of the Community Engagement Program, including goal planning, program development, daily operations planning, implementation and evaluation. Responsible for hiring, training, supervising, scheduling, developing, motivating and evaluating a diverse team. Responsible for working with program staff to develop a strategic plan, program goals and objectives. Pivot community engagement team, as needed, to be responsive to immediate community needs and special projects. Serve as liaison, build and maintain relationships with key stakeholders, community partners, civic leaders, schools and other community-based organizations to create opportunities to collaborate. Build and maintain relationships with local and community media groups to promote Promise Neighborhood’s program visibility. Conduct outreach, plan and coordinate community events or projects in partnership with outside partners, groups or organizations. Serves as the community voice on the social media front for Promise Neighborhood. Develop and manage program budget and expenses. Implement the Resident Leadership Academy program Prepare reports and maintain statistical data and other vital information. Attends all agency required meetings and training. As other duties assigned. Requirements: Bachelor’s degree in social work, sociology, psychology, communications or related degree required OR a minimum of 4 – 5 years of community engagement experience as an equivalency. Experience should preferably be in a community-based organization. Familiarity with social media platforms as well as understanding of social media metrics and how to track them. Experience in marketing non-profit programs, preferred Experience providing education to community members. Experience supervising volunteers and staff in participating in community events/projects. Ability to work independently and effectively problem-solve. Possess initiative, ability to set goals, and prioritize while being highly organized. Bilingual (English/Spanish) with fluent proficiency in speaking and writing, required. Excellent verbal and written communication skills Ability to network, develop, navigate and maintain strong partner relationships. Bicultural, preferred to understand the needs of PN students and families. Ability to build effective relationships and trust with community residents in the communities being served. Ability to plan, organize, and facilitate program, committee, and community meetings. Ability to work with a diverse population, possess cultural sensitivity, and maintain appropriate boundaries with clients. Conditions of Employment Employment may be conditioned upon satisfactory completion of certain background clearances which may include a Department of Justice criminal background check requiring my fingerprints (Live Scan), screening through the National Sex Offender Public Website, drug test, tuberculosis (TB) test, and such additional clearances as may be required under the program. Candidates/employees who have received a conditional offer of employment will be required to undergo testing for controlled substances, (including THC), in accordance with the County of San Diego's drug and alcohol policy and the federal Controlled Substances Act. Candidate is required to have reliable transportation; therefore, the candidate must successfully complete a motor history check. Candidate must also possess and maintain a current valid California driver’s license and valid auto insurance policy. Physical demands: Mentally and emotionally: Ability to work under deadlines, various projects and dealing with clients in crisis and difficult situations. Must be able to remain in a stationary position during shift. Moves throughout the building. Moves, raises, or lowers (includes upward pulling) an object or equipment up to 50 lbs. Transports an object, from 20 to 50 lbs. across the facility, for various needs. Ability to exert force upon an object so that the object moves away from the force. Ability to exert force upon an object so that the object moves toward the force (includes jerking) Ascending or descending stairs and ladders when applicable. Body agility is emphasized. Balancing: Maintaining body equilibrium to prevent falling when ascending, descending, traversing. Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles. Handling: Seizing, holding, grasping, turning, or otherwise working with objects or office machinery. Communicating: Expressing or exchanging ideas. Communicating is important for those activities in which workers must impart information to clients or to the public, and in those activities in which they must convey detailed or important instructions to other workers accurately, or quickly. The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time unless restricted by a negotiated contract. Accessibility Accommodation SBCS is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Equal Employment Opportunity We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, genetic information, parental status, national origin, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Program – Auxiliary aids and services are available upon request to individuals with disabilities. At-Will Employment Status Please note that all employment with SBCS is at-will, which means your employment may be terminated at any time by you or SBCS, without cause or advance notice. The terms and conditions of any employment may also be modified.