Video Teleconference Engineer

Geospatial and Cloud Analytics (GCA) is looking for a VTC/VoIP Engineer to support the daily operations of secure conference and collaboration environments. This role requires hands-on experience with AV system integration, VTC call support, and the administration of UC platforms in a dynamic and security-conscious enterprise setting. The ideal candidate brings a blend of technical expertise, problem-solving ability, and outstanding customer service.Responsibilities:Maintain, support, and troubleshoot AV/VTC systems in classified and unclassified conference environmentsInstall and integrate AV equipment (monitors, projectors, microphones, speakers, control systems, cabling, etc.)Monitor, schedule, and support VTC sessions using Cisco TMS, CMS, CMM, and related UC platformsAdminister and configure VTC and UC endpoints, infrastructure, and user accessEnsure all AV and UC system's meet DoD cybersecurity and STIG compliance requirementsPerform firmware and software updates on codecs and AV equipmentDeliver training and support to end users on AV and UC systemsProvide documentation and diagrams for system configuration, wiring, and troubleshootingCollaborate with senior engineers on system design, upgrades, and project deploymentsRespond to outages and system issues, including after-hours support as neededRequirements:3+ years of experience in AV/VTC system support, integration, and maintenance2–5 years of IT experience with VTC/UC platforms in a secure enterprise environmentStrong hands-on experience with Cisco VTC infrastructure and scheduling toolsDoD 8570 - IAT Level II (GSEC, Security+ CE, SSCP, or CCNA-Security)Secret clearance is required to start, must be eligible to obtain a Top Secret with SCI-level adjudication; TS/SCI preferredGCA is a Small Disadvantaged Veteran Owned company supporting several government contracts. GCA is pleased to offer a competitive benefits package to all full-time employees. Below is a brief overview of our benefits package.Competitive CompensationPaid Time off includes 10 federal holidays and 15 additional days.Bereavement LeaveParental LeavePTO Cash outCompany Paid STD and LTDLife and AD&D InsuranceMedical, Prescription, Dental, and Vision Coverage401k Savings and company matchEmployee referral program