Commercial Operations Coordinator

Commercial Operations CoordinatorLocation: Salt Lake City, UT (HQ)Compensation: $65,000 Base + $5,000 Performance Bonus (OTE: $70,000)Reports to: VP of US CommercialRole OverviewWe are seeking a highly organized, high-output operator to support the growth engine of our business.This role sits at the center of our Commercial organization, supporting franchise growth, sales development, and strategic expansion initiatives. You will work closely with senior leadership and play a critical role in driving execution across multiple commercial functions.If you thrive in a fast-paced environment, enjoy managing multiple priorities, and want direct exposure to how a scaling business grows—this role is built for you.Core ResponsibilitiesSales & Commercial SupportSupport Franchise Recruitment and Commercial Development teams Coordinate inbound franchise leads, discovery meetings, and candidate workflows Assist with sales pipeline tracking and deal flow management Franchise Operations & ComplianceManage franchise onboarding processes from agreement to launch Maintain compliance documentation, reporting, and communication Ensure adherence to internal franchise processes and standards (including FA execution workflows) Reporting & Presentation ExecutionBuild, update, and maintain reports and dashboards (Excel) Support development of presentations and executive materials (PowerPoint) Track key metrics and performance across commercial initiatives General Administrative SupportProvide flexible, high-impact administrative support across the Commercial team Execute ad hoc projects and operational tasks as needed Key Ownership AreasFranchise Sales & Recruitment Support: Lead coordination of candidate journey, documentation, and scheduling Franchise Compliance Management: Own compliance tracking, reporting, and communication processes CRM Management (HubSpot): Maintain, optimize, and improve CRM workflows for sales and compliance Commercial Reporting & Execution: Deliver reporting, insights, and operational support across initiatives What You'll DoAct as the central operational hub for the Commercial team Execute high-volume requests with speed, accuracy, and attention to detail Manage franchise documentation, DocuSign workflows, and onboarding processes Support franchise sales, M&A coordination, and commercial initiatives Identify and implement process improvements to increase efficiency and scalability What We're Looking ForExperience in franchising, sales operations, or commercial/admin support Highly organized with the ability to manage multiple concurrent priorities Strong proficiency in Excel, PowerPoint, and DocuSign Detail-oriented with a high standard for accuracy Comfortable operating in a fast-paced, high-expectation environment Strong communicator with a proactive, solution-oriented mindset Ability to work independently with urgency and minimal oversight Why This Role Is DifferentDirect exposure to executive leadership Hands-on involvement in franchise growth, sales strategy, and M&A activity Clear path for growth into Commercial Operations or leadership roles Opportunity to contribute directly to revenue generation and business expansion What's In It For YouCompetitive base salary + performance bonus Health insurance benefits Defined career progression path: Commercial Operations Coordinator ? Commercial Operations Manager ? Commercial Manager