Help Desk Technician

We are looking for several Help Desk Specialists to maintain a reliable, secure and efficient data communications network. The ideal candidate will be able to deploy, configure, maintain and monitor all active network equipment in order to ensure smooth network operation. *Responsibilities* * Fully support, configure, maintain and upgrade corporate customer’s networks and in house servers * Install and integrate new server hardware and applications * Keep an eye out for needed updates * Support and administer third-party applications * Ensure network security and connectivity * Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses * Set up user accounts, permissions and passwords * Resolve problems reported by end user * Define network policies and procedures * Specify system requirements and design solutions * Research and make recommendations on server system administration *Skills* * Proven experience in a network administrator role or help desk/technical support position * Hands on experience in networking, routing and switching * Excellent knowledge of best practices around management, control, and monitoring of server infrastructure * Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution is desired * Ability to set up and configure server hardware * Familiarity with backup and recovery software and methodologies * Great at organizing, prioritizing and multitasking * Juniper, Cisco, CWNA or BCNE training a a plus * BSc degree in Computer Science or related field Pay: From $24.00 per hour Work Location: In person