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Payroll & Benefits Lead
Grand Rapids, MIMarch 31st, 2026
Payroll And Benefits LeadOrthopaedic Associates of Michigan (OAM) is proud to be West Michigan's most established orthopaedic practice. Our physicians and team members provide exceptional, individualized care for patients of all ages. As the most comprehensive independent provider of musculoskeletal care in the region, we provide total care from diagnosis, to treatment, and all the way through rehabilitation.
Patients at OAM will have access to our Specialized Surgeons, Physical and Occupational Therapists, MRI and X-ray services, and orthopaedic bracing. Patients are also able to receive care from our Bone Health Clinic, OAM Now Urgent Orthopaedic Care Clinic, and Surgery Center at MidTowne all of which are committed to optimizing their treatment outcomes.
Our teams work together to maximize and adjust treatment quickly and easily, resulting in a smoother, faster recovery for patients. From neck to toe, and from traumatic injuries to chronic conditions, patients will receive compassionate care that will allow them to embrace their full potential. Patient goals are our goals we will restore their health so they are functioning as fully as possible in the activities they love at home, work, and in everyday life.
As the Payroll And Benefits Lead, you will play a pivotal role in leading and coordinating the payroll and benefits processes, ensuring accurate and timely records in all payroll related activities including wage calculations, deductions, benefits coordination and compliance with wage and hour regulations.
Essential Responsibilities
Manage the full-cycle of the payroll processing function, including reviewing and verifying payroll data ensuring accuracy of employee payroll information. This includes computation of required and voluntary deductions; preparation and verification of payrolls, correcting out-of-balance conditions. Payments include standard payroll as well as any bonuses, stipends and other special payments as necessary. Collaborate with leaders, accounting and other members of the internal team to ensure accuracy and timeliness of payroll processing.
Maintains payroll-related general ledger accounts, allocations and monthly reconciliation within a complex accounting system.
Prepares various payroll reports, PTO schedules, and summaries in Excel using pivot tables, vlookups and other Excel functions and formulas.
Performs periodic internal audits of various payroll areas and prepare materials for external auditors or management. Coordinate with accounting and external CPAs for any physician related payroll questions.
Ensure compliance with all applicable payroll laws, regulations and internal policies.
Develop and implement payroll procedures, processes and controls to improve efficiency and accuracy of payroll operations.
Administer and maintain accurate HRIS setup including validation tables and general ledger accounts.
Process year-end W-2's and related year-end filings and quarterly filings.
Understands and helps communicate and answer questions regarding various employee benefit programs, such as group insurance, life, medical and dental, accident and disability, 401k and retirement programs.
Reconcile monthly benefit deductions and invoices. Review deductions, enrollments and ensure proper billing. Prepare year end reconciliation for accounting.
Manager relationships with external vendors, ensuring timely delivery and processing.
Provide exceptional customer service to team members and managers and respond to payroll and HR inquiries and issues in a timely and professional manner.
Demonstrate professionalism, commitment, excellent customer service, and collaboration at all times, setting an example for team members.
Ensure adherence to departmental and OAM policies, directives, and procedures.
Ensure effective relationships are established with physicians, co-workers, management, and all other departments of OAM.
Perform additional duties as assigned.
Required & Preferred Qualifications
Education, Training, and Experience:
Minimum of 8 years of payroll processing experience in a mid-size company (200+)
Thorough knowledge of federal, state and local payroll laws and regulations
Proficiency in payroll software and technology, ADP experience strongly preferred.
Intermediate level excel user, must have experience with pivot tables.
5+ years of benefits administration experience
Bachelor's degree in accounting, finance or related field
*An equivalent combination of education and experience may be considered.
Specific Skills, Knowledge, and Abilities:
Strong communication and interpersonal skills, with the ability to effectively communicate complex payroll information to a variety of stakeholders.
Excellent organizational skills, with the ability to manage multiple priorities and meet deadlines.
Detail oriented and analytical, with a focus on accuracy and attention to detail.
Intermediate Excel skill level (i.e. managing and formatting spreadsheets, inputting formulas, utilizing basic functions, creating pivot tables, etc.) with the ability to easily learn advanced skills as needed.
Ability to accurately type 45 words per minute.
Ability to maintain a professional appearance and overall image.
Ability to maintain a positive and respectful demeanor in all interactions.
Ability to multitask and remain detail-oriented when working in fast-paced, high-pressure environment.
Motor, Sensory, and Physical Requirements:
Ability to sit for long periods of time.
Manual dexterity required to operate modern office equipment.
Occasional bending, stooping, lifting (of up to 25 lbs), and reaching may be required.
Normal or correctable range of hearing and eyesight.
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