ServiceNow GCC Solution Architect

Engagement Overview:Arganteal is delivering the ServiceNow workstream for a federal Customer Infrastructure Project operating within a ServiceNow Government Community Cloud (GCC) environment.The engagement implements an ITSM Phase 1 MVP on the Customer’s existing ServiceNow instance, supporting a firm Base Operational Readiness milestone of July 1, 2026.Scope includes Incident, Request, Problem, and Change Management, CMDB Foundation, IRM baseline with a Tenable spoke, and a bidirectional integration to Salesforce via IntegrationHub supporting a firm Base Operational Readiness milestone of July 1, 2026..Role SummaryThe ServiceNow Architect leads the technical design and hands-on delivery of the ServiceNow workstream.This role owns the Low Level Design, CMDB architecture, integration design, and IRM baseline, and remains hands-on through build, validation, and cutover.Success in this role requires prior experience operating within ServiceNow Government Community Cloud (GCC) or comparable FedRAMP-authorized environments, with the ability to directly translate compliance and security requirements into platform architecture and implementation.The role reports to the Arganteal engagement lead and coordinates daily with the engagement team and the Customer’s ServiceNow administrators.Key ResponsibilitiesArchitecture and DesignOwn Low Level Design across ITSM, CMDB, IRM, and integrations within a ServiceNow Government Community Cloud (GCC) environmentDesign CMDB foundation including CI class hierarchy, relationship model, discovery and ingestion strategy, data ownership rules, and reconciliation/normalization approachDesign IRM baseline aligned to **NIST 800-171 and **CMMC v2, including risk scoring, vulnerability intake, and remediation routing via TenableIntegration ArchitectureArchitect bidirectional ServiceNow–Salesforce integration via IntegrationHub including system-of-record design, transform mapping, conflict resolution, error handling, and retry logicDesign integration patterns within FOCI and compliance-driven boundary constraintsPlatform & Delivery ExecutionDefine multi-environment deployment strategy (Dev, Test, Stage, Prod) including Scoped Application strategy, Update Set governance, and release/change coordinationDevelop and oversee advanced ServiceNow configuration (IntegrationHub, Script Includes, Business Rules, ACLs, Flow Designer)Review and approve all engineering deliverables prior to production promotionLead technical execution through cutover and stabilization for July 1 readiness milestoneRequired QualificationsDirect experience delivering ServiceNow in GCC or FedRAMP-authorized environments5+ years hands-on ServiceNow architecture and development at production scale (ITSM, CMDB, IntegrationHub)Proven experience designing enterprise integrations including system-of-record design, conflict resolution, and retry/error handling architectureDeep CMDB experience including discovery strategy, reconciliation/normalization, and CI relationship modelingExperience operating in regulated environments aligned to NIST 800-171, CMMC v2, and FOCI or similarly restricted architecturesStrong hands-on knowledge of ServiceNow scripting, Flow Designer, ACLs, and platform securityActive or recent federal compliance onboarding (NSA training or equivalent)Certifications (strongly preferred)ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) ServiceNow Certified Implementation Specialist (CIS) in ITSM and at least one of CMDB, IRM, or IntegrationAdditional QualificationsExperience integrating ServiceNow with SalesforceExperience with Tenable and vulnerability response workflowsFamiliarity with compliance documentation and audit support in regulated environmentsPrior work within FOCI-mitigated or similarly restricted environmentsEngagement Details Duration: approximately eight weeks at 40 hours per weekAllocation: heavy through Discovery and Low Level Design, then sustained hands-on through build, integration validation, and cutoverLocation: Remote, No travel but must be in the United StatesNo TravelPowered by JazzHRLg7wxJUjNB