Global IT Operations Leader: Service Desk Excellence

secretaries and administrative assistants except legal medical and executive

first line supervisors of police and detectives

business support services office furniture including fixtures manufacturing office administrative services facilities support services other support activities for transportation

Chicago, IL

March 28th, 2026

A leading healthcare solutions provider in Chicago is looking for an experienced IT Operations Manager to oversee the global Service Desk and IT Support Specialists. The ideal candidate will have more than 10 years of IT experience, including at least 7 years in a leadership role, and be proficient in ITSM tools like FreshService and ServiceNow. You will be responsible for delivering exceptional service, managing software lifecycles, and collaborating across teams to ensure IT efficiency. Join us in delivering safer healthcare solutions. J-18808-Ljbffr