Operations Manager

Job Overview:Platinum Rye Entertainment has an immediate opening for a Manager, Business Team in our Dallas, Texas (or Chicago, IL) office. We are seeking a conscientious and highly organized individual to support the day-to-day logistics for the business and leadership team. This unique role reports to the SVP of the Business Team, and combines a desire to develop entertainment payroll, business affairs and new business experience while demonstrating knowledge in workflow and project management. The Manager will ensure accurate, timely, and union compliant payouts while helping manage comprehensive budgets, understanding talent agreements, assisting with the development of new business pitches and presentations, assisting leadership with account management and organization and maintaining strong relationships with clients, agents, partner agencies, payroll companies and internal finance teams.Responsibilities:Organize and prioritize payment processing tasks based on due dates and payment deadlinesAquire, organize, and track highly sensitive performer paperwork for payment processingMaintain data security and follow company protocols for sensitive informationAssist in obtaining union payment estimates and cost projections for talent engagementsAssist in setting up new talent, agency and talent corporations in internal systemsStay informed on union contract requirements through training and resourcesEnsure estimates and payments comply with union agreements and contract termsWork with talent representation/management for payment tracking/remitsTrack workflow performance and troubleshoot issuesCreate task lists in Microsoft 365 (Teams/Outlook) or other software with clear deadlines and requirementsEnsure payments for talent are consistently on time according to contracted termsMaintain organized documentation for compliance and audit purposesLearn and become proficient with multiple talent payment platformsSupport revenue recognition tasksAssist with the development of new business materials and pitch decksAssist with organizational tasks related to Platinum Rye Entertainment clients and accountsBonus: Use tools or AI to automate repetitive steps, reducing manual work and errorsQualifications:Dallas based (or open to Chicago)Previous entry-level project management, workflow, traffic or operations experienceDemonstrated ability to manage multiple projects and to deliver on scheduleQuick learner interested in developing expertise in talent payroll, SAG, Business Affairs and compliancePassion for and general familiarity with entertainment, music and/or pop-cultureCustomer service oriented, comfortable dealing with difficult situationsOrganized thinker – natural project manager who thrives with multiple detailed, organized systemsExcellent communicator – Outstanding written and verbal communication skillsDedicated work ethic and displays a thorough attention to detailTeam Player – Collaborative, reliable, and eager to contribute to a growing teamAbility to work independently, while being supportive of the established structure and open to direction, guidanceHighly adaptable and willing to shift priorities to meet team needsResilient, proactive go-getter with a positive attitudeProficiency with Microsoft Office, including Word, Excel and PowerPoint (Excel Power User preferred)Thrive in a team-oriented environment – be a true team player, with a desire to grow within a department and take on increased responsibilities over timeTMA Perks & Benefits:Competitive vacation plan, sick days and personal days to prioritize your mental healthParental leaveComprehensive Medical, Dental and Vision plans401K Retirement Savings PlanEmployee Stock Purchase Plan