Office Clerk II

Job Description Front OfficeEnsuring each visitor has the appropriate credentials to enter campus site and to pick up studentsCommunicating with teachers on student pick-upsDirect visitors to appropriate team memberOrganizing essential forms and documents for families Copying materials to ensure there is always a supply of all documents at handCommunicating effectively with Campus Team's to ensure all documents for activities, events, etc. are currentMaintaining confidentiality of records as appropriateFamiliarizing with various roles and duties of team members Managing a list of extensions and ensuring list remains updated throughout the yearProvides school team support as needed. This includes:Recruiting students for the following school year if neededExercise good judgment and excellent customer service:Answering all phone callsGreeting parents, students, visitorsApplicant NurtureImplement applicant nurture engagements and maintain communication with prospective families throughout the recruitment process converting families from step to step such as lead to applicantTailor outreach messages and content to individual applicants, addressing their unique needs and interestsConduct regular follow-up calls, emails, or messages to answer questions, provide updates, and build a positive applicant experienceTrack applicant interactions, maintain detailed records, and schedule follow-up tasksIdentify opportunities for process improvement and implement changes to optimize the applicant nurture experienceIdentify when applicants have become uninterested in BridgePrep Academy and manage the process to re-engage.System Maintenance Complete application verification calls and update application system as neededEnsure applicant data is accurate and captured in a timely mannerQualificationsBelief and commitment to the missionDelivers exceptional customer serviceExperience working with diverse families and communitiesStrong relationship building skills, with the ability to excite and engage a diverse group of parents, students and community stakeholdersEffective verbal and written communication skillsDesire to continuously learn and evolve as a professionalPhysical RequirementsLight work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force as frequently as needed to move CompensationBridgePrep Academy offers a competitive salary and benefits commensurate with Experience. BridgePrep Academy is an equal-opportunity employer and an organization that values diversity. Working Requirements:The usual job functions require the following physical demands: occasional lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity. Generally the job requires 25% sitting, 30% walking, and 45% standing. The job is performed under conditions with some exposure to risk of injury and/or illness and in a clean atmosphere. DisclaimerThis job description describes the general nature and level of work being performed by individuals hired into this job. This is not intended to be an exhaustive list of all responsibilities and duties required. BridgePrep Academy reserves the right to change any or all content of this job description based on business needs. The incumbent, if applicable, will be consulted and notified of any changes before they become effective. Background Screening RequirementThis position requires successful completion of a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse, in accordance with House Bill 531 (2025).Applicants may review additional information about the Clearinghouse and screening process here:https://info.flclearinghouse.com