Technical Call Center Support

Help Desk Specialist The Technical Support Agent is responsible for providing phone assistance for new and existing clients with regards to Pitney Bowes' suite of service and equipment. This position will interact with our team of associates, providing top-notch technical support, resolving problems for both external and internal clients, and processing revenue-related transactions. Key responsibilities include, but are not limited to: educating clients regarding equipment and services, providing direction for assistance, processing service requests for equipment repair, and communicating with clients via phone, email, and/or chat. Technical Skills – Must Have: Answering Telephones Communication Effective Written Communication English Language Technical Skills – Nice to Have: Call Center Equipment Troubleshooting