Dental Treatment Coordinator/ Insurance Coordinator

Job Description Salary: $24/HourDental Treatment Coordinator / Insurance CoordinatorAbout UsWe are a modern, well-established dental practice focused on delivering exceptional patient care in a warm and professional environment. Our office specializes in Cosmetic, Implant, and General Dentistry using state-of-the-art technology and a patient-centered approach.Due to our continued growth, we are looking for a motivated, energetic, and compassionate Dental Treatment Coordinator / Insurance Coordinator to join our team full-time.If you thrive in a fast-paced environment, enjoy helping patients, and want to be part of a supportive and positive team culture, we would love to meet you.Position OverviewThe Dental Treatment Coordinator / Insurance Coordinator serves as a key member of our front office team and plays an essential role in creating a positive patient experience from start to finish.This individual will be responsible for greeting patients warmly, coordinating appointments and treatment plans, verifying insurance benefits, collecting payments, and ensuring efficient communication between patients and the clinical team.The ideal candidate is highly organized, customer-service driven, bilingual, and comfortable multitasking in a busy dental office environment.Key ResponsibilitiesWelcome and greet patients with professionalism, warmth, and enthusiasm in person and over the phonePerform patient check-in and check-out procedures accurately and efficientlyVerify and update patient demographics and insurance informationConfirm insurance eligibility and obtain necessary documentationCollect co-payments and process patient paymentsSchedule, reschedule, and confirm appointmentsCoordinate patient transportation when neededConduct appointment reminder and follow-up callsRespond to patient questions and provide outstanding customer serviceMaintain accurate patient records in compliance with HIPAA standardsScan, file, copy, and securely manage dental recordsSupport administrative and operational needs of the officeHelp maintain a clean, organized, and welcoming reception areaEnsure compliance with HIPAA, OSHA, infection control, and office protocolsCollaborate with team members to maintain a positive and efficient work environmentAssist with special projects and additional duties as assignedQualificationsRequired:Minimum 1 year of experience in a dental office or dental customer service roleBilingual in English and Spanish (Portuguese is a plus)Strong knowledge of dental terminology and dental office proceduresExcellent communication and interpersonal skillsStrong multitasking and organizational abilitiesProfessional, dependable, and team-oriented attitudeAbility to work efficiently with minimal supervisionStrong attention to detail and accuracyAbility to maintain professionalism in a fast-paced environmentPreferred:Experience with Dentrix softwareExperience coordinating treatment plans and dental insurance benefitsWhat Were Looking ForPositive and energetic personalityStrong customer service mindsetReliable and motivated team playerExcellent phone etiquette and patient communication skillsAbility to create a welcoming experience for every patientSomeone who takes pride in helping patients feel comfortable and cared forWhy Join Our Team?Supportive and friendly work environmentModern, state-of-the-art dental practiceConsistent full-time scheduleWork with a team that values professionalism, positivity, and patient careScheduleFull-Time PositionApply TodayIf you are passionate about patient care and want to grow with a thriving dental practice, we encourage you to apply. We are excited to find the right person to become an important part of our team.