Jr Software Engineer

Jr. Software EngineerBaltimore, MD; Washington, DC; Chicago, IL; Philadelphia, PAHybrid$40-$42 per hour12-Month Contract-to-HireAbout The RoleJoin the Customer Tech Infrastructure team at a leading Fortune 100 Energy client as a Jr. Software Engineer, supporting backend development and operational efforts within the Oracle Customer Care & Billing (CC&B) platform. This role is part of Brooksource's Elevate Program, designed for early-career professionals seeking to advance their technical and professional skills through mentorship, cohort-based learning, and exposure to enterprise-level systems. You will play a key role in enhancing core customer systems, supporting day-to-day operations, and resolving issues during the stabilization and enhancement phase following a recent CC&B implementation. This is an excellent opportunity to gain hands-on experience with enterprise backend systems, utility technology, and production support environments in a collaborative Agile setting.What You'll DoSupport backend development efforts for enhancements to the Oracle CC&B platformAssist in designing, developing, and testing code to support new features and system improvementsWrite and execute SQL queries to support data analysis, troubleshooting, and reportingProvide operational support for the CC&B system, including participating in issue resolution and incident responseJoin troubleshooting calls to help diagnose and resolve production issues in a timely mannerCollaborate with team members to identify root causes and implement fixesUtilize Azure DevOps (ADO) to track work items such as bugs, enhancements, and user storiesPartner with business and technical teams to understand requirements and translate them into technical solutionsAssist in maintaining system performance, stability, and reliabilityContribute to documentation of technical solutions, processes, and system changesContinuously build knowledge of enterprise systems, backend development, and utility business processesWHAT YOU BRINGBachelor's degree in Computer Science, Engineering, Information Systems, or related field2-3 years of experience in software development or application supportFoundational experience with Java (backend development preferred)Basic to intermediate SQL skills (queries, joins, data analysis)Understanding of relational databases (Oracle preferred)Familiarity with software development lifecycle (SDLC) and Agile methodologiesExperience or exposure to Azure DevOps (ADO) or similar tools for work trackingStrong problem-solving and analytical skillsExcellent communication skills and ability to work in a team environmentBonus: Exposure to Oracle CC&B or similar enterprise billing platformsBonus: Understanding of production support or incident management processesBonus: Familiarity with utility industry concepts (Customer Care, Billing, Meter-to-Cash)Bonus: Experience troubleshooting applications or supporting live systemsWHAT'S IN IT FOR YOUOpportunity to work with a Fortune 100 company in a collaborative, team-oriented environmentParticipation in Brooksource's Elevate Program, offering mentorship, technical and professional development, and peer networkingHands-on experience with enterprise backend systems and utility technologyFull medical, dental, and vision benefitsPTO and 401K matchEqual employment opportunity employer (EEO)