Customer Service/Call Center

Customer Service/Call CenterWe are currently seeking a dependable and customer-focused Customer Service Representative to join a growing team in Colorado Springs. This position is ideal for someone who enjoys helping customers, solving problems, and working in a fast-paced office environment. As a Customer Service Representative, you will serve as the main point of contact for customers by answering questions, processing orders, and providing excellent support over the phone and through email. Location: Colorado Springs, CO 80915 Pay: $15.16/hr Schedule: Monday – Friday, 8:00 AM – 4:30 PM Responsibilities: Answer incoming customer calls and emails in a professional manner Process customer orders and update account information Assist customers with questions regarding products, pricing, and order status Resolve customer concerns and provide timely solutions Maintain accurate customer records and documentation Follow up with customers as needed to ensure satisfaction Work closely with internal departments to support customer needs Provide excellent customer service while following company procedures and policies Qualifications: Strong communication and customer service skills Ability to multitask and stay organized in a busy environment Reliable, punctual, and able to work independently Basic computer and data entry skills Positive attitude and team-oriented mindset Strong attention to detail and follow-through Experience: Previous customer service or call center experience preferred Experience working in an office environment is a plus Education: High School Diploma or GED required Work Location: In-person – Colorado Springs, CO 80915