Service Department BDC Representative

Service BDC RepresentativeFor over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is absolutely critical to our success. If you are looking for a great career with great people, apply today!$18.55/hourWhat We OfferMedical, Dental & VisionShort Term & Long Term DisabilityHSA/Flexible Spending401k with MatchPaid VacationGrowth OpportunitiesPaid TrainingResponsibilitiesEstablish strong customer relationships by assisting with incoming customer call inquiries, scheduling service department appointments, and answer customer questions.Identify customer needs and recommend appropriate appointment or follow-up.Record customer information in the required database.Utilize Factory Website and 3rd party websites to contact customers and schedule appointments for Recall or Mobile eligible appointments.QualificationsExcellent verbal and written communication skillsStrong computer skills including date entry, internet, and Microsoft OfficeExcellent time management skills and attention to detail while working under tight timelinesWillingness to follow direction while working independentlyAvailable to work flexible hours including nights, weekends and some holidaysProfessional AppearanceOffers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.