Office Administrator

Role DescriptionMonument Realty is seeking a highly organized and proactive Office Administrator to support our Fort Worth, Texas office. This full-time, on-site role is responsible for providing administrative support to our agents while partnering closely with the Office Leader on social media, digital marketing, and recruiting initiatives.The ideal candidate is a college graduate with a degree in hospitality or a related field, or brings a minimum of four years of experience in a similar role. This individual is detail-oriented, creative, and solutions-driven, with a strong desire to learn and grow within a collaborative team environment. Excellent organizational and communication skills are essential to effectively manage a wide range of responsibilities with efficiency and professionalism.QualificationsBachelor's Degree in Hospitality (or similar degree) or four years of administrative experienceCustomer service background/knowledgeProficiency in Social Media & CanvaExcellent written and verbal communication skillsSocial, upbeat, energeticAbility to be flexible with hours (attend after-hours events, etc.)Attention to detail is a mustClose proximity to the Fort Worth office is preferredResponsibilities and ExpectationsAdministrative Responsibilities:Serve as the first point of contact by greeting agents, clients, and guests, ensuring a professional and welcoming office environmentManage incoming communications (email and phone), providing timely, accurate responses and directing inquiries as neededOwn and maintain the office calendar, coordinating trainings, meetings, and events to ensure seamless executionSupport onboarding for new agents, creating a smooth, organized experience from initial setup through integration into the officeAssist the Office Leader with recruiting efforts, including managing candidate communications, scheduling interviews, and maintaining organized candidate recordsCoordinate and support office events, trainings, and recognition initiatives, including setup, breakdown, and logisticsMaintain overall office operations, including supplies, vendor coordination, equipment functionality, and general organizationTrack and maintain key reports, spreadsheets, and operational systems to support office performance and leadership visibilityProvide ongoing administrative support to the Office Leader and leadership team as neededLocal Marketing Responsibilities:Capture and curate content (photos and videos) that highlights office culture, agent success, and local market activityPlan, create, and manage the Fort Worth office social media calendar, ensuring consistent and on-brand content across platformsPublish and monitor content across Facebook and Instagram, driving engagement and maintaining an active local presenceCollaborate with agents to support and elevate their personal brands and social media presenceSupport additional marketing and branding initiatives for the Fort Worth office as needed