Program Manager
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FLSA: Exempt
Department: Engineering (reports to President) Date: 6/2023
Location: Phoenix Metro Area
Position Overview: Responsible for overall management of multiple, unique, research
and development programs from conceptual design in support of proposals, through
preliminary and detailed design, development and qualification testing, component
manufacturing, assembly and delivery to the customer. Must lead and manage program
teams comprised of matrixed staff including technical leads, engineers, and designers to
meet all project objectives on schedule and within budget. Regularly report program
status and metrics to Company management team. Coach and mentor program team
members and help maintain a positive environment and one that enables excellence in
all operations, not just program management. Must have a general understanding,
appreciation, and support for specialty engineering (manufacturing, quality, reliability,
safety, etc.) requirements. Assist with generating new business leads and winning new
business for product development and/or production of product. Leads applicable
proposal efforts and related contract execution. Must demonstrate outstanding attention
to detail and critical thinking abilities. Self-directed with positive attitude toward helping
the entire program team succeed to include helping colleagues across functional areas,
as required. Strong written and verbal communication skills are required within the
Company and with the external customer. Good situational awareness and an ability to
provide appropriate response(s) are a must. A can-do attitude is also a must.
Educational Requirements:
Bachelor’s degree in management and/or engineering or equivalent and 5 years
of experience as a program manager or equivalent preferably on Department of
Defense (DoD) programs. An advanced technical and/or management degree is
preferred.
Essential Job Functions:
Manage multiple projects simultaneously to achieve required performance on
schedule and within budget
Provide leadership, management, and mentorship to program team members
Accomplish program requirements using program matrix management
Engage and manage subcontractors and associated program scope
Develop detailed program plans, budgets, and schedules and maintain them
Provide direction and support for all program functions
Serve as project/task lead for efforts as required
Regularly report program status within the Company and with customers
Evaluate business processes and work with Company staff to develop and
implement process improvements to increase efficiency and effectiveness
Effective writing - technical reports and proposals
Create and maintain positive customer relations – ensure a high quality of
service and resolution of customer identified issues in a timely manner
Assist in developing new business opportunities
Provide regular and timely performance feedback to program stakeholders
Other job functions and duties as assigned by management.
Job Requirements:
Proven leadership and team management skills
Good organization skills and multitasking abilities – able to effectively manage
multiple programs simultaneously and prioritize appropriately
Ability to accomplish program goals, objectives and requirements within budget
and on schedule
Ensure customer satisfaction
Broad and extensive engineering-related experience, preferably including
mechanical/mechanism design
Ability to use SolidWorks® for design review and assessment is a plus.
Proven interpersonal skills, public speaking, and persuasive ability
Strong project financial management background
Must excel at conflict resolution and de-escalation to preclude comprising
effective and efficient teamwork
Excellent problem solving skills using sound critical thinking
Outstanding attention to detail
Outstanding situational awareness and written and verbal communication skills
Demonstrated ability to effectively prepare complex proposals in a timely manner
Familiarity with DoD contracting, development, and culture
Functional with Microsoft Office and Microsoft Project
Capable of travel 10% to 15% of time
Physical Requirements:
The employee is required to talk, see and hear. The employee is required to sit for
extended periods of time and use their hands and fingers, and computer keyboard. The
employee is occasionally required to stand, walk, and reach with arms and hands.
Vision abilities required by this job include close vision. Some light lifting, up to 25 lbs, is
required. Must be able to travel to customers, conferences, trade shows, etc.