Bridal Operations Leader

About the RoleAs the Operations Assistant at Tailored in White, you will support the day-to-daysuccess of our growing multi-location bridal alterations company. You’ll work closelywith the Owner and Director of Operations to maintain alignment, accuracy, andefficiency across the business.From managing policy updates to coordinating resources and supporting theoperations of each location, your role is essential to helping our team stay connectedand perform at their best. If you're detail-oriented, thrive behind the scenes, and enjoymaking systems run better, this role is built for you.____________________________________________________________Who We AreTailored in White is a premium bridal alterations company that masters the art of fit.We use each bride’s body as our canvas, sculpting couture-level alterations to transformgowns into wearable art. We’re trusted with some of the most exclusive and delicatedresses in the industry—because we know how to treat each one like it’s the only one.We're equally passionate about preserving our craft, educating future tailors, andbuilding a culture of excellence, inclusivity, and growth. At Tailored in White, the teamcomes first—because when the team thrives, our brides do too.____________________________________________________________What You Bring to the TableYou’re the kind of person who:• Thrives in fast-paced, multi-tasking environments• Communicates clearly and keeps things moving forward• Is highly organized and systems-oriented• Takes ownership of problems and solves them proactively• Balances data and people in decision-making• Supports leaders with discretion and reliability• Loves refining processes and making others more efficient____________________________________________________________A Day in the Life• Confirm pricing with Shop Leaders to ensure consistency across all locations• Audit digital tickets to improve sales performance and reporting accuracy• Update and maintain operational and training materials regularly• Monitor and report on tailor production, identifying trends or inefficiencies• Manage hourly allocations across shops to align with business goals• Support communication between leadership and teams at each location• Maintain People Manager metrics and help drive peer leadership accountability• Assist in operational projects, reporting, and improvement initiatives