Senior Tier 1 Support Operations Manager
Occupations:
Customer Service RepresentativesComputer User Support SpecialistsFirst-Line Supervisors of Non-Retail Sales WorkersPersonal Service Managers, All OtherFirst-Line Supervisors of Personal Service WorkersIndustries:
Vocational Rehabilitation ServicesBusiness Support ServicesFacilities Support ServicesNursing Care Facilities (Skilled Nursing Facilities)Support Activities for MiningA service provider for early childhood educators is seeking a Manager of Customer Support in Denver, CO. This role involves managing Tier 1 Support operations, focusing on performance and development. The candidate should have over 4 years of leadership experience in customer support, particularly within SaaS environments, and be skilled in KPI management and staff coaching. This position offers a hybrid working model and a competitive salary range of $85,000 - $95,000 depending on experience.
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