Third Party Billing Specialist

Working Title Third Party Billing Specialist Role Title Admin and Office Spec III Role Code 19013-FP FLSA Nonexempt Pay Band 03 Position Number 28000724 Agency Northern VA Community College Division NV280-VP Finance Work Location Fairfax County - 059 Hiring Range $55,000/yr Emergency/Essential Personnel No EEO Category 2-Professionals Full Time or Part Time Full Time Does this position have telework options? -Telework options are subject to change based on business needs- Yes Does this position have a bilingual or multilingual skill requirement or preference? Work ScheduleMonday – Friday 8:30am-5:30pmGeneral DescriptionSensitive Position No Job DescriptionThe Third Party Billing Specialist will work as a member of the Third Party Billing Office team. The Third Party Billing Specialist will provide various administrative, financial and customer support services related to the Third Party Billing of tuition and fees for NOVA students.This position is eligible for telework after completion of state one-year probationary period.* Duties And TasksPrepares contract-specific invoices through SIS following established Third Party Billing processes. Ensures associated invoice email communications with organizations are formatted accurately and distributed on time per established guidelines, policies, and procedures.Modify, update, and process each of the organization’s data through the Third-Party Billing database on the established shared drive along with all Military and Veteran data through the established databases on the Military and Veteran billing shared drives.Record and compile billing communications for all organizations on the Third-Party Billing email database on the college Outlook application.Analyze student and organization accounts in SIS and communicate findings courteously and professionally.Resolve escalated customer matters by providing thorough explanations or by involving subject matter experts to assist the customer.Actively manages the financial records for all Third Party Billing payments collected per current policies and procedures.Ensure past due collection efforts are done on delinquent accounts in a correct and timely manner per established CAPP guidelines, NOVA, and VCCS policies and procedures.Special AssignmentsMay be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.KSAsKSA's/Required QualificationsKnowledge of basic bookkeeping and generally accepted accounting principles and practices.Knowledge of and experience with PeopleSoft Student FinancialsExcellent Customer Service Skills to both, internal and external clients via phone and/or email communication.Ability to interpret and apply policies, procedures and guidelines.Ability to exercise independent judgment.Ability to solve complex analytical problems.Ability to apply and maintain the integrity of financial data.Ability to work in a team environment is a must, as well as the ability to work independently with limited supervision.Ability to communicate and express ideas clearly and concisely in both written and oral formats.Minimum Work ExperienceCustomer service experience in a business setting.Experience working with invoicesExperience with handling financial operations.Experience with fiscal management.Experience with Microsoft Office Suite especially in MS ExcelAdditional ConsiderationsAdditional ConsiderationsExperience with accounts receivable and billing activities in a business setting.Experience working in higher education.Experience in handling escalated customer service problems.Operation of a State Vehicle No Supervises Employees No Required TravelMaybe required to travel between NOVA Campuses.Posting Number CLS_4434P Recruitment Type General Public - G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 05/05/2026 Job Close Date 05/19/2026 Open Until Filled Agency Website www.nvcc.edu Contact Name Email Phone Number Special Instructions to ApplicantsIn support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155Additional InformationNorthern Virginia Community College (NOVA) is the largest public institution of higher education in the Commonwealth of Virginia and one of the largest community colleges in the nation. NOVA enrolls nearly 75,000 students on its six campuses in Alexandria, Annandale, Sterling, Manassas, Springfield, and Woodbridge, as well as through NOVA Online and high school dual enrollment programs. The College offers more than 100 affordable associate degree and certificate programs to help our students reach their academic and professional goals in some of the most in-demand careers.At NOVA, we are deeply committed to fostering an inclusive community for all students, faculty, and staff, and our diverse workforce is representative of this commitment. To this end, we encourage all applicants seeking to add value through their diverse backgrounds, experiences, and interests to consider employment opportunities with NOVA. To learn more about NOVA’s commitment to inclusive excellence, please visit At a Glance | Northern Virginia Community College.NOVA offers eligible employees a benefits package that includes a comprehensive health and dental insurance program, generous paid leave, deferred compensation plans, paid parental leave, state employee discounts, and a solid and secure retirement program. We strive to ensure our employees have tools and development opportunities to support and promote NOVA’s mission. For more information about NOVA and its programs and services, please visit our website at www.nvcc.edu.The security of our students, faculty, and staff is very important at NOVA. Please take a moment to review NOVA’s Annual Security Reports.Employees must reside in Virginia, Maryland or District of ColumbiaBackground Check Statement DisclaimerThe selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/EEO StatementThe Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.ADA StatementThe Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.E-Verify StatementVCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.Quicklink for Posting https://jobs.vccs.edu/postings/95806