Bar Manager

DESCRIPTIONBar Manager - Lead, Coach, and Elevate the Guest ExperienceAt Viva Karaoke x Studios, we're redefining nightlife through elevated hospitality, high-energy experiences, and operational excellence. We're looking for a Bar Manager who can lead from the front. Someone who not only owns the bar program, but can seamlessly step onto the floor to support overall venue operations.This role is for a true operator and leader. Someone who can coach a team, maintain structure, drive performance, and ensure every guest experience meets our standard of Karaoke Re-Imagined.Why You'll Love Working With Us:Competitive pay with performance based bonus opportunitiesGrowth opportunities within a fast scaling hospitality groupA leadership driven, team oriented culture rooted in the W.O.N.G.W.A.Y.Employee perks and discounts across our venuesThe opportunity to be part of a concept that is redefining nightlife hospitalityWhat You'll Do:Lead & Develop the Bar TeamTrain, coach, and hold bartenders accountable to service standards, product knowledge, and executionFoster a culture of professionalism, urgency, and genuine hospitalityBuild a strong, reliable team through ongoing development and performance managementOwn Bar OperationsOversee all bar functions including prep, service, cleanliness, and closing proceduresMaintain consistency in cocktail execution, pour counts, and presentationManage inventory, ordering, cost controls, and waste preventionEnsure bar organization, cleanliness, and readiness at all times Operate as a Floor LeaderActively support overall venue operations beyond the bar, assisting with service flow, guest issues, and team coordinationLead by example during service, jumping into any role when needed to maintain operational excellenceMonitor pacing, guest experience, and staff performance across all departments Drive Standards & AccountabilityUphold and enforce all company policies, systems, and SOPsEnsure all bar training materials, recipes, and systems are current and executed consistentlyConduct regular check-ins, pre-shifts, and real-time coaching during service Deliver Exceptional Guest ExperienceEnsure every guest interaction reflects our standard of upscale, high-energy hospitalityResolve guest concerns with professionalism and urgencyCreate an environment where guests feel welcomed, celebrated, and taken care of What We're Looking For:Proven leadership experience in high-volume bar, nightlife, or restaurant environmentsStrong ability to lead teams while actively working in the operationDeep understanding of bar operations, inventory systems, and cost controlHigh attention to detail with strong organizational and problem-solving skillsAbility to thrive in a fast-paced, high-energy environmentAvailability to work nights, weekends, and holidays What Sets You Apart:You don't just manage, you lead from the floorYou hold standards without compromising team cultureYou understand that hospitality and efficiency must coexistYou take ownership of both the guest experience and team performanceREQUIREMENTSVIVA KARAOKE is a beautiful combination of futuristic nightlife with a high-class Bostonian atmosphere. Over 500,000 feet of high-tech LED lights spread over 23 private rooms and a main stage area. While our first impression is based on sight, we also go above and beyond to offer an inclusive drink and food menu, where everyone can feel welcome. Along with the stunning display of visual stimulation, VIVA also employs the use of state-of-the-art karaoke and sound technology which carries over 500,000 songs in a 8 different languages. VIVA Karaoke is part of Wongguys Group, which was founded by Henry Wong in 2009.