Member/Investor Relations Manager, EDB for Tacoma-Pierce County

Job Title: Member/Investor Relations ManagerReports to: President & CEOStatus: ExemptOrganization: Economic Development Board for Tacoma-Pierce County (EDB)Location: Tacoma-Pierce County, WAOrganization OverviewThe Economic Development Board for Tacoma-Pierce County (EDB) is a nonprofit, publicprivate partnership dedicated to making Pierce County the most equitable, innovative, andresilient economy in the Pacific Northwest. We help primary employers expand, and thriveby providing hands-on support, strategic connections, data and insights, and acollaborative network of partners. While our work focuses on business recruitment,retention, and expansion, we envision a Pierce County that is globally competitive,environmentally sustainable, and defined by shared prosperity.Position SummaryThe Member Relations Manager is responsible for leading the EDB's investor relationsstrategy and managing all investor and board-related events. This role supports theorganization's mission by maintaining strong relationships with investors, planning andexecuting impactful events, and providing critical administrative support. The idealcandidate is an experienced investor/membership relations professional with a strongbackground in communications, fundraising, and event planning. This is a high-levelindividual contributor role with no direct staff reports. They will work closely with thePresident & CEO and other departments to drive engagement, foster partnerships, andenhance investor satisfaction.Core Functions and ResponsibilitiesMember Relations and Communications (60%)Collaborate with the President & CEO to implement the EDBs investor engagementstrategy.Serve as a key liaison between investors and program staff to ensure clear andconsistent communication.Track investor payments, ensuring timely collections and addressing past-dueaccounts.Plan and execute investor cultivation initiatives (e.g., new investor orientations, BoardMember onboarding, post-event follow-up, welcome and discovery calls).Research potential investors and recommend recruitment strategies aligned withinvestor profilesDevelop and manage an investor communication plan, including acknowledgmentletters, renewal notices, blogs, and mid-year/annual reports.Prepare monthly and quarterly reports tracking recruitment and retention goals.Event Planning and Execution (30%)Lead the planning and execution for EDB investor and board events, including the annualmeeting, investor briefings, Executive Committee meetings, quarterly board meetings, andthe annual Board mini-retreat.Manage event logistics, including production schedules, vendor contracts, venuebookings, hotels, financial management, and budget oversight.Develop event promotional materials and communication plans.Oversee sponsorship budget and partnerships, and sponsor engagement, includingdelivering on sponsor commitments.Administrative Support (10%)Maintain accurate investor data in the CRM system; manage data entry, cleaning, andanalysis.Support the creation of monthly development reports by providing up-to-dateinformation.Prepare profiles and background information for senior management meetings withinvestors.Assist with special projects across departments, as needed.Preferred Knowledge, Skills, and Abilities4-5+ years of experience in investor/member relations, preferably within the nonprofitsector.Bachelors degree or equivalent combination of education and experience in a relatedfield.Strong understanding of fundraising techniquesExperience in planning, directing, and executing eventsKnowledge and understanding of the business community is a plus.Demonstrated customer service skills with exceptional relationship management skillsSkilled at connecting and engaging with investors and building strong relationships.Master of time management, able to juggle multiple projects, meet tight deadlines, andproduce accurate, detailed work efficiently and with discretion.Economic Development Board for Tacoma-Pierce County (EDB) - Member/Investor Relations ManagerA team player who builds strong relationships with diverse stakeholders, includingboard members, elected officials, business leaders, and vendors.Proactive in problem-solving, taking initiative, and resolving issues independently.Strong writing and verbal communication skillsDiscretion in handling confidential informationExperience managing CRMs (e.g. Salesforce).Proficient in data entry and management, with excellent command of Microsoft Word,Excel, and PowerPointSpecial Requirements/Qualifications:Subject to work beyond the normal scheduled hours of work to include evening andweekend meetings.Travel outside of the area for meetings or conferences may be required.We operate a hybrid work environment with four days in the office (Tuesday-Friday) andone day remote.Salary RangeThe hiring salary range for this position is $91,773.00 $112,167.00, commensurate withexperience and/or education.This exempt position is eligible for a complete benefit package:Comprehensive Medical, Dental and Vision InsuranceGroup Life, AD&D, and LTD Insurance.SEP-IRA Contributions11 Paid HolidaysPaid Vacation and Sick TimeWellness/Personal DaysPaid Parking / Transit CardProfessional Development / Trainings / ConferencesAdditional InformationPhysical DemandsThe work is sedentary with frequent periods of physical activity and is performed in officesurroundings. Typical positions require workers to walk to stand for long periods; lift andcarry up to 20 pounds; climb stairs, bend, reach, hold, grasp, and turn objects; and usefingers to operate computer or typewriter keyboards.Economic Development Board for Tacoma-Pierce County (EDB) - Member/Investor Relations ManagerWork EnvironmentPrincipal duties of this job are performed in a general office environment.TO APPLYPlease submit a resume and cover letter to info@edbtacomapierce.org. Applicationssubmitted without a cover letter will not be considered. Applications accepted untilJanuary 7, 2026.Economic Development Board for Tacoma-Pierce County (EDB) - Member/Investor Relations Manager