Director Patient Financial Services
What's Awesome About Our Client?Work-Life Balance: Truly lived, not just a buzzword. Enjoy a structured 4-day work week with every Friday completely off. The organization actively ensures you leave on time and maintain healthy boundaries.Phenomenal Retirement Package: Benefit from a highly stable, 20+ year legacy of a 12% 401(k) contribution.People-First Leadership & Stability: Work directly under an empowering, hands-off COO who prioritizes personal connection.Celebrated Retention Culture: Join a premier, privately owned, physician-led specialty practice where employees stay for decades, leadership knows you by name, and milestones are celebrated as a unified team across all clinics. Why this job – DIRECTOR, PATIENT FINANCE & REVENUE CYCLE MANAGEMENT: Ready to leave the high-stress, revolving-door environment of big hospital systems for a stable, supportive, and highly respected physician-owned practice? As the Director of Patient Finance & Revenue Cycle Management, you will step into a vital leadership role overseeing a collaborative team of 15 across cash posting, claims/denials, and a newly consolidated biologics division. Your mission is to break down departmental silos, bridging the gap between front-desk clinic operations and the central billing office to optimize cash flow. If you are a mature, empathetic financial leader looking for a long-term home where you can influence operational success without rigid corporate red tape, this is the perfect career move. What You'll Actually Do:Provide strategic and hands-on oversight for the entire billing department, including billing, claims, collections, credentialing, and the specialty pharmacy authorization team.Partner closely with front-office clinic managers across multiple locations, providing coaching and training to streamline data collection at the front desk and drastically reduce downstream insurance denials.Optimize revenue cycle workflows within the practice management and EMR systems to maximize reimbursement and cash flow efficiency.Dive into contract analysis and potentially spearhead insurance company negotiations to modernize and standardize payer fee schedules. To Be Successful in This Role, You Will Need:5+ years of progressive leadership experience in healthcare revenue cycle management, ideally within a multi-site physician practice or specialty clinic.Proven management experience leading teams of 5 or more for at least 3 to 5 yearsStrong, empathetic communication style with the ability to build consensus and influence clinic staff through a dotted-line reporting structure.Technical comfort with electronic medical records (EMR) systems, core accounting platforms, and Excel.Solid experience navigating complex denial management, claims processing, and ideally specialty pharmacy/buy-and-bill prior authorization workflows.Resilience and a customer-centric mindset to support your staff through patient collections and high-dollar billing disputes. Where and How Much:Target Compensation: $110K - $130K base plus annual profit-sharing bonus.Schedule: 4/10 schedule. Hybrid flexibility (2 days in-office, 2 days remote) after an initial in-office onboarding period.Location: Denver, COBenefits: 12% 401(k) contribution, 100% employer-paid health insurance premiums for employees, annual bonus structure, and robust PTO.