Inside Sales Representative

Inside Sales Representative (Bilingual Japanese Preferred) Location: Torrance, CA Schedule: 8:00 a.m. – 5:00 p.m. Employment Type: Direct Hire Salary: $50,000–$55,000 annually About the Role: We are seeking a highly motivated Inside Sales Representative to join our team. This role supports customer accounts, manages order flow, coordinates with overseas production, and delivers exceptional service. Candidates with Japanese language ability are strongly preferred. Qualifications: Highly self-motivated and proactive Strong customer service mindset; team-oriented Capable of multitasking and prioritizing in a fast-paced environment Coachable, detail-oriented, and organized Required Experience & Skills: English fluency (spoken, written, and reading); Japanese language skills a strong plus Experience in manufacturing or distribution industries Minimum 2 years in a customer service or support role Experience in project management, forecasting, and inventory control Proficiency with ERP/MRP systems, Microsoft Office, and Excel Ability to manage all aspects of order and delivery schedules for overseas production Strong negotiation and interpersonal communication skills Able to work efficiently under tight deadlines Commitment to providing excellent customer service Team player with a collaborative mindset Job Responsibilities: Manage and maintain customer accounts Handle inquiries from factories, contract manufacturers, and OEMs Forecast and manage customer demand, including inventory oversight Enter orders into ERP systems, schedule assemblies, and coordinate shipments Follow up with buyers on orders and outstanding inquiries Update customer orders via Web EDI or open-order reports Manage and track RMAs (returned materials) Maintain and distribute marketing tools (catalogs, manuals, software) Prepare and manage customer quotations Complete projects and tasks assigned by management Perform general clerical and administrative duties Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #1031