Remote Tier 1 Help Desk Specialist

Senture is seeking a Tier 1 Helpdesk Call Center Representative to provide top-notch customer support remotely. The representative will assist insurance issuers, agents, and users of Health Insurance Exchanges with various inquiries via phone, chat, and email. Required qualifications include a high school diploma, customer service experience, and familiarity with help desk ticketing software like ServiceNow. The role demands excellent communication skills and the ability to pass background checks, with the opportunity for flexible remote work.#J-18808-Ljbffr