Program Assistant

Job Summary We are seeking a dynamic and organized Program Assistant to support the smooth operation of our programs and administrative functions. This energetic role requires a proactive individual who excels in multitasking, office management, and providing exceptional customer service. The Program Assistant will serve as a key point of contact for clients, vendors, and team members, ensuring efficient communication and seamless workflow. The ideal candidate is detail-oriented, tech-savvy, and capable of managing confidential information with professionalism. This paid position offers an exciting opportunity to contribute to impactful programs while developing valuable skills in office administration and client support. Duties Manage front desk operations, greeting visitors and directing inquiries with professionalism and warmth Handle multi-line phone systems, answer calls promptly, and route messages accurately Maintain organized filing systems, both physical and digital, ensuring easy retrieval of documents Perform data entry tasks using Microsoft Office applications and specialized software like QuickBooks for bookkeeping purposes Support calendar management by scheduling meetings, appointments, and events efficiently Assist with office management duties including supply inventory, equipment maintenance, and general administrative support Provide bilingual support to communicate effectively with diverse clients and stakeholders Proofread correspondence, reports, and documents to ensure accuracy and clarity Handle confidential information discreetly while maintaining data integrity Support client communication efforts through phone calls, emails, and in-person interactions Experience Previous office experience or administrative support roles demonstrating strong organizational skills Familiarity with QuickBooks or similar bookkeeping software is highly desirable Experience managing multi-line phone systems and front desk operations preferred Bilingual proficiency in English and another language is a plus for effective client communication Proven ability to handle clerical tasks such as filing, data entry, proofreading, and calendar management Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) Excellent customer service skills with a professional phone etiquette approach Ability to manage time effectively in a fast-paced environment while prioritizing tasks accurately Personal assistant or office management experience is advantageous but not required Preferred Candidate Profile Associate or bachelor's degree preferred, or equivalent relevant experience. Two or more years of administrative, program support, project coordination, or Federal contractor experience. Strong Microsoft Office skills, document control discipline, and attention to detail. Experience handling sensitive records or supporting multiple concurrent workstreams. Join us as a Program Assistant to be an integral part of our team dedicated to delivering exceptional program support while fostering a positive environment for clients and colleagues alike. This paid role offers meaningful work opportunities that help you grow your administrative expertise within a vibrant organization committed to excellence. Pay: $82,000.00 - $113,000.00 per year Benefits: 401(k) Flexible schedule Work Location: In person