Field Service Technician - Springfield/Worcester, MA

Field Service Technician - Springfield/Worcester, MAEmployerSteelcoBelimed Inc.LocationWorcester, MASpringfield, MABoston, MADepartmentServiceType of workFull-timeType of contractUnlimitedCompensation$35.00 / hourSteelcoBelimed, established in 2024 from Steelco and Belimed, leads in advanced cleaning and sterilization solutions. Our motto, 'Innovate with confidence', drives us to meet customer needs with cutting-edge products and services. We are your ideal partner for tailored, end-to-end sterile workflow solutions, thanks to a dynamic product range focused on reliability and efficiency. We are setting new benchmarks, ensuring our solutions meet and exceed our customers' ever-changing requirements.We believe that winning teams are the key to our success. In SteelcoBelimed you will work in an international, open-minded and hands-on team in a growing industry, committed to improving the health of our society. Apply for this challenging role and join our team in the US.Your responsibilitiesAs a Field Service Technician, you will travel to hospital sites to complete the installation, service, and maintenance of SteelcoBelimed products while providing excellent service to customers.This could be a great fit if you possess strong mechanical aptitude and excellent customer service skills! You may have experience as a/an: Automotive Repair Mechanic, Diesel Mechanic, HVAC Technician, Car Wash Mechanic, Machinist's Mate, Boiler Technician, Generator Technician, Forklift Technician, Appliance or Equipment Repair Technician, etc.Training: 90 days of on-the-job training in your region and 3 weeks of classroom training in your first year at our Charleston, SC headquartersThis is a remote, home-based position traveling around the Worcester/Western MA/Boston areas and covering within a 2-4 hour driving radius. Additional travel, including some overnights, during the first 90 days may be necessary for training purposes.Troubleshoot and diagnose equipment malfunctions using test instrumentsMeasure and adjust digital and analog instrumentation using calibration equipmentInstall, modify and repair SteelcoBelimed and/or 3rd party equipmentManage customer base effectively; prioritizing customer needs and balancing preventive maintenance (PM) workload with daily repairsDemonstrate correct usage and application of equipment to customersConduct product in-service trainings as requiredComplete service reports, timesheets, expense reports and parts lists in a timely and accurate mannerMaintain an organized work vehicle with necessary tools, manuals and parts required to provide efficient repairs and installationsMonitor customer chemical orders, contract sales and renewalsPromote and maintain good customer relations through high standards of professionalism, ethical behavior, maturity and good judgmentYour profileHigh school diploma or equivalent3+ years of experience with industrial electrical single and 3-phase wiring and controlsExperience troubleshooting water and pneumatic process controlsExperience using diagnostic test equipment, volt-ohm meters, amp probes and precision temperature and pressure calibration equipmentAbility to perform piping of copper, brass and stainless steel pipingAbility to read and red-line P&ID and electrical schematicsModerate technical aptitude; general computer skills with the ability to communicate effectively via e-mailAbility to lift at least fifty pounds unassistedAbility to climb over and crawl under equipmentAbility to travel extensively with little notice prior to travelMust have a valid driver's license and acceptable driving recordAbility to work nights, weekends and holidays as business need dictatesAbility to maintain compliance of all credentialing requirements in order to access customer sitesOur offerAs a full-time team member, you will be eligible for our excellent benefits package to include medical, dental, vision, life and disability insurances, 401(k) with a company match, paid time off, paid training, and paid parental leave! Field Technicians also have the option of a company assigned fleet vehicle or monthly car allowance.Join our team and take your career further.