Key Account Manager

LHH is partnering with one of our valued clients to identify their next Key Account Manager in the Orlando, Florida area. The ideal candidate will manage strategic local and regional accounts, support pricing and proposal development, coordinate cross-functional project activity, and drive strong client relationships while ensuring high levels of customer satisfaction and operational execution.Key ResponsibilitiesManage and strengthen relationships with strategic client accountsSupport detailed pricing packages, quotes, bids, and customer proposalsCoordinate project timelines and cross-functional communication to support successful executionSupport client accounts throughout all phases of project coordination and service deliveryMonitor account activity, project milestones, service levels, and customer satisfaction metricsCollaborate internally with leadership, operations, sales, and support teams to improve processes and overall client experienceMaintain detailed account documentation, pricing records, forecasting updates, and pipeline activityRequirements:Bachelor’s degree preferred3+ years of experience in account management, customer success, project coordination, construction services, building products, or related industriesStrong communication, relationship-building, and organizational skillsAbility to manage multiple projects, timelines, and priorities simultaneouslyCollaborative mindset with the ability to work cross-functionally in a team-oriented environmentProficiency with CRM systems, Microsoft Office, and proposal/pricing documentationSchedule: Full-time, Monday–Friday, Hybrid work scheduleLocation: Orlando, FloridaSalary Range: $85,000–$90,000 base + bonusBenefits: Competitive benefits package including medical, dental, vision, 401(k), and PTOLHH and its clients are equal opportunity employers.