Collections Call Center Representative

We are looking for a Collections Call Center Representative to manage and recover delinquent auto loan accounts with professionalism, empathy, and efficiency. Key Responsibilities: Contact customers regarding missed or overdue payments to ensure timely recovery. Handle all communications with courtesy and professionalism. Review customer accounts to monitor payment history and identify outstanding balances. Collaborate with customers to establish realistic repayment plans and resolve billing concerns. Qualifications: Proven experience in collections, preferably within the auto finance industry. Strong communication and negotiation skills. Ability to manage sensitive situations with professionalism. Job Types: Full-time, Contract Pay: $15.00 - $19.00 per hour Experience: Collections: 1 year (Required) Call center: 3 years (Required) Work Location: In person