Case Manager - Substance Use Disorder

The SUD Case Manager provides case management support to patients at Greater Portland Health (GPH) in the Greater Pathways program and serves as a liaison and link between community partner service agencies. The Greater Pathways program is comprised of a team of Greater Portland Health physicians, nurse practitioners, licensed clinical social workers, nurses, peer support coordinators, and medical assistants who work together to coordinate substance use disorder services. The Case Manager facilitates access, conducts assessments and program intakes, supports and connects patients to outside services through a range of activities such as outreach, direct case management, social support, and advocacy. Ability to work on-site, in person is required. Master’s degree in Social Work or related field or bachelor’s degree in Social Work or related field with 2 – 3 years relevant experience. Experience or interest in supporting target population required. Social service, customer service, and/or marketing experience desired. Bilingual/multilingual in French, Spanish, Arabic, Swahili, or other major languages a strong plus. Medical Interpreter certification highly desired. Generous Benefits Package: Organization-wide incentive bonus of up to 5% of annual base salary Competitive compensation with shift differentials for some positions Health, Dental, Vision Insurance (Employer – Employee shared) Health Savings Accounts with employer contributions ($1,500 and $2,500/yr) Flexible Spending Accounts Employer paid Life insurance, Short-term and Long-term Disability 403(b) employer match up to 3% Generous PTO package Paid Personal Day 9 Paid Holidays Paid Volunteerism Day Bereavement and Military Leave Paid Parental Leave (1 week) CME reimbursements Non-CME training reimbursement up to $300 for full-time (32 hour) employees Tuition assistance up to $1,500 for full-time (32 hour) employees Gym membership reimbursement up to $300