System Administrator/desktop Support

A local company in Hawaii is seeking for someone who wants to go into Application Support to support and enhance their platforms. This role is a hybrid of Business Analysis and Application Support, serving as a key liaison between business units, technical teams, and external vendors. Candidates may come from a traditional Business Analyst experience or from a Tier 2–3 Help Desk or Application Support experience, provided they have experience supporting enterprise applications and working directly with business stakeholders. This role requires comfort operating in a regulated, fast‑paced production support environment with on‑call responsibilities. If you are interested, please apply and one of our recruiter will reach out to you. Responsibilities Act as the primary liaison for day‑to‑day operational support the company's systems, including production issues, monitoring, and system analyticsLead troubleshooting efforts for high‑priority and high‑severity production issues, coordinating with internal teams and external vendorsProvide Tier 3 application support for complex system and customer issues, including vendor escalationsSupport application releases, including testing coordination, issue tracking, implementation, and post‑release validationGather, analyze, and document business and system requirements from multiple business unitsMaintain and update application documentation, including business processes, system workflows, and integration diagramsRun reports and analyze data to identify trends, discrepancies, and opportunities for system and process improvementConfigure system parameters to support new products, services, enhancements, and security updatesDevelop and maintain training materials such as user guides and cheat sheets; deliver training to internal teams as neededEnsure systems remain compliant with regulatory, risk, and audit requirements, including participation in remediation effortsParticipate in a 24x7 on‑call rotation for high‑severity production issuesSupport and manage smaller projects, enhancements, and release transitions from implementation through operations Qualifications Candidates from a Tier 2–3 Help Desk or Application Support experience are encouraged to apply if they have experience supporting applications and working directly with business usersExperience in a Business Analyst and/or Application Support role, with strong exposure to production support and operationsExperience supporting client‑server or SaaS applications in a regulated or enterprise environmentProven ability to troubleshoot complex application issues and coordinate resolution across technical teams and vendorsExcellent communication skills with the ability to translate between business, technical, and vendor teamsAbility to manage multiple priorities in a fast‑paced, production support environment Job Type & Location This is a Contract to Hire position based out of Honolulu, HI. Pay And Benefits The pay range for this position is $35.00 - $47.00/hr. Requirements Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Honolulu,HI. Application Deadline This position is anticipated to close on May 9, 2026.h4>About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems And TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.