Service Account Coordinator

GG Media is a growing company dedicated to delivering exceptional communication and customer support solutions for businesses across multiple industries. We believe strong customer relationships are the foundation of every successful brand, and our team is committed to providing professional, efficient, and people-focused service. At GG Media, we foster a collaborative environment where motivated individuals can develop their skills, grow professionally, and build long-term careers.Job DescriptionGG Media is seeking a detail-oriented and motivated Service Account Coordinator to join our team in San Antonio, TX. In this role, you will serve as a key point of contact between clients and internal teams, ensuring smooth communication, efficient account coordination, and outstanding customer service.The ideal candidate is highly organized, adaptable, and capable of managing multiple priorities while maintaining a professional and client-focused approach.ResponsibilitiesCoordinate daily communication with clients regarding services, updates, and account needsMaintain accurate client records, documentation, and account informationAssist with scheduling, project coordination, and internal follow-upsCollaborate with team members to ensure timely completion of client requestsMonitor account activity and help resolve service-related concerns professionallyPrepare reports, summaries, and administrative documentation when neededSupport onboarding processes for new clients and maintain positive client relationshipsEnsure all tasks are completed with attention to detail and efficiencyQualificationsStrong communication and organizational skillsAbility to multitask in a fast-paced environmentProfessional attitude with excellent customer service abilitiesStrong problem-solving and time-management skillsAbility to work independently and collaboratively within a teamProficiency with computer systems, email platforms, and office softwareDetail-oriented mindset with strong follow-through skillsAdditional InformationCompetitive salaryGrowth opportunities within the companySupportive and professional work environmentCareer development and hands-on trainingStable full-time positionCollaborative team cultureModern office environment