Product Introduction (PI) Technician

Product Introduction (PI) TechnicianLocation: Long Island City, NYAt Alstom, we understand transport networks and what moves people. From high-speed trains and metros to turnkey systems, services, infrastructure, signaling and digital mobility, we offer our customers the broadest portfolio in the industry. Every day, more than 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities while reducing carbon emissions and replacing cars.Could you be the full-time Product Introduction Power Technician in Long Island City we're looking for?Your future roleTake on a new challenge and apply your electrical and power systems expertise in a cutting-edge, high-speed rail environment supporting Amtrak's NextGen fleet. You'll work alongside collaborative, motivated and hands-on teammates, playing a key role in ensuring the reliability, safety, and performance of newly introduced trainsets.You'll make a direct impact by keeping trains available for service during product introduction, commissioning, and early-life warranty phases. Day-to-day, you'll work closely with engineering, warranty, and project teams, as well as customer representatives at the site. You'll also support investigations, field modifications, and data-driven improvements that help shape the future of high-speed rail in the U.S.You'll specifically take care of troubleshooting and repairing electrical and power-related systems on new trains, but also contribute to fleet checks, documentation, and continuous improvement activities.We'll look to you for:Ensuring strict compliance with Alstom and customer Environment, Health & Safety (EHS) rules on siteTroubleshooting, investigating, and repairing power and electrical systems during Product Introduction, commissioning, and pre-warranty phasesPerforming fleet check activities and supporting the safe entry into service of new trainsAccurately reporting failures, deviations, and repairs in the failure management systemsSupporting technical investigations led by Engineering or suppliersImplementing field modifications and approved technical updatesEnsuring effective information handover within the troubleshooting and site teamsContributing to return-of-experience feedback, including recommendations for preventive and corrective actionsProviding feedback to PI management on product performance and customer satisfactionAll about youWe value passion and attitude as much as experience. While you don't need to match every requirement perfectly, the following will help you succeed and grow in this role:A degree or strong technical passion combined with relevant experience in electrical, electronics, power, or electromechanical systemsSeveral years (2+ years) of hands-on technical or field experience in electrical or power-related applicationsConfidence troubleshooting complex systems and identifying root causes independentlyA structured, organized, and practical approach to problem solvingStrong communication skills, including the ability to clearly escalate issues to the right stakeholdersA collaborative mindset and willingness to both ask for help and coach less experienced colleaguesFlexibility and agility to adapt to changing priorities and work environmentsWillingness to travel occasionally (approximately every two months, short-duration trips)Fluency in EnglishA valid state driver's licenseThings you'll enjoyJoin us on a life-long, transformative journey. Rail is here to stay - and so is your opportunity to build a meaningful, stable career. You'll also:Work on one of the most advanced high-speed rail programs in North AmericaEnjoy a dynamic role with variety, challenge, and real-world impactCollaborate with supportive, cross-functional teams and technical expertsContribute to innovative projects that improve sustainable mobilityGrow your skills through on-the-job learning and formal development opportunitiesBenefit from a fair and competitive hourly rate of $38-$40 per hour, along with comprehensive benefitsJoin UsYou don't need to be a train enthusiast to thrive at Alstom, but we guarantee that you will feel proud when you step onto one of our trains with friends or family. If you're ready for the challenge, we'd love to hear from you!Important to noteAs a global business, Alstom is an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We are committed to creating an inclusive workplace for everyone.Nearest Major Market: BrooklynNearest Secondary Market: New York CityJob Segment: Technician, TechnologyApply now "Apply now* Apply Now* Start apply with LinkedInStartPlease wait...