Phlebotomy Technician (PBT) (Summer Temp)

* Provides good customer service as the front line support staff for the laboratory. Communicates professionally and confidentially with patients, clients and staff members.* Greets and successfully collects blood samples from patients, including infants, using venipuncture and capillary techniques.* Administers proper amount of glucose for glucose/lactose tolerance testing.* Verbally instructs patients regarding collection of samples at home, e.g., stools and 24 hour urines. Assists patients collecting specimens on site as necessary.* Completely and accurately registers patient demographic information into the hospital information system, verifying that all insurance and patient information is current and scanned.* Transfers physicians' orders for lab work into the LIS accurately and on the correct patient account, both for specimen collected on site and delivered.* Researches unusual test requests using available resources such as Mayo Link.* Ensure that patients sign insurance waivers (ABN's) when appropriate and communicates this information to billing via the Hospital information system.* Ensure that required forms accompany the specimens, such as consent forms/questionnaires.* Utilizes the Hospital's information system to retrieve Medical Record forms.* Maintains accurate and current orders for a large number of recurring patients.* Has knowledge of specimen requirements so that specimens can be collected during Laboratory Information System down time.* Performs electrocardiograms, accurately placing leads and obtaining printouts to be read by physicians.* Communicates with clients and physicians via telephone or fax to ensure proper specimen identity, correct patient information and supporting diagnoses. Informs Clinical Laboratory of changes in patients' orders.* Faxes or calls patients' results to clinician as required.* Handles and resolves specimen problems. Informs supervisor, if necessary, for resolution.* Keeps phlebotomy areas well stocked.* Responsible for daily maintenance and safety of drawing area, including but not limited to cleaning workbenches and drawing chairs.* Helps collect blood specimens on FH nursing units as requested.* Demonstrates the use of universal precautions, understands the OSHA blood-borne pathogen standards.* Orients and/or trains other FH staff members and students.* Collects data for quality assurance.* Works as a team member with the entire staff and with related laboratories, performing other related tasks as directed by supervisor.Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects Falmouth Hospital's commitment to CARES: compassion, accountability, respect, excellence and service.* Six months of phlebotomy experience or successful completion of phlebotomy course (required)* Successful completion of Medical Terminology I or pass FH's Medical Terminology test with a score of 80% or better (required).* Ability to type at least 30 WPM (required).* High school diploma or equivalent. (required)* Proficiency in EKG required within 3 months of hire.* Basic Life Support certification (BLS) within 6 months of hire (required)