Employee Benefits Account Manager

Title : Employee Benefits Account ManagerLocation : St. Cloud, Mendota Heights, Plymouth, or Monticello, MNJob Type : Permanent/ Direct-HireCompensation : $55,000-$72,000 AnnuallyIndustry: Insurance Brokerage and Risk Management---About the RoleOur firm is partnering with a well-established, regional insurance and risk management organization to hire an Employee Benefits Account Manager. This position plays a key role in delivering high-quality service to employer clients by managing and supporting their employee benefits programs, including health and welfare plans.The Employee Benefits Account Manager serves as a primary day-to-day contact for clients and works closely with Risk Advisors to evaluate benefit options, oversee renewals, and ensure a seamless client experience. This is an excellent opportunity for a detail-oriented, service-driven professional who enjoys consulting with clients and working in a collaborative, fast-paced environment.Job DescriptionThe Employee Benefits Account Manager serves as the primary service contact for assigned clients and works closely with Risk Advisors to manage and support employee benefits programs. This role focuses on delivering high-quality client service, assisting with renewals and plan changes, analyzing benefit options, and ensuring accurate implementation and ongoing administration of benefit plans. The position requires strong organizational skills, attention to detail, and the ability to balance multiple priorities in a collaborative, fast-paced environment.Key responsibilities include:Serve as the main point of contact for employee benefits clients, responding to inquiries in a timely and accurate mannerAdvise clients on benefit plan options, coverage questions, claims issues, billing concerns, and carrier or plan changesSupport Risk Advisors by analyzing benefit markets, evaluating competitive pricing, and developing client-specific insurance solutionsReview carrier quotes, policy documents, and contracts to ensure accuracy and proper coveragePrepare renewal comparisons, proposals, and supporting documentationCoordinate the onboarding and implementation of new benefit groups with carriers and internal systemsAssist with marketing of new and renewal business under the direction of Risk AdvisorsParticipate in client meetings, including renewal and strategy discussions, as neededResolve service issues to ensure a high level of client satisfactionIdentify and refer cross-department opportunities as appropriateMaintain accurate records and activity notes within agency management and CRM systemsComply with all applicable federal and state regulations and industry best practicesParticipate in training and ongoing professional developmentQualificationsRequired Qualifications:High school diploma or equivalent; bachelor's degree preferredMinimum of 3 years of experience in employee benefits, insurance, or a related fieldActive Life & Health insurance license (or ability to obtain within a defined period)Strong written and verbal communication skillsExcellent attention to detail and organizational skills, with the ability to manage multiple prioritiesAbility to work independently while contributing effectively within a team environmentProficiency with CRM systems and Microsoft Office applications (Outlook, Word, Excel)Ability to work in a fast-paced, client-facing environmentPreferred Qualifications:Experience working within an insurance brokerage, agency, or risk management firmFamiliarity with agency management systems such as AMS360 and document management tools such as ImageRightExperience supporting benefit renewal cycles and carrier negotiationsIndustry certifications or professional designations (or interest in pursuing them)BenefitsThis role offers a comprehensive benefits package, including health, dental, and vision coverage; short-term and long-term disability; life and long-term care insurance; a 401(k) plan; and additional benefits designed to support your overall well-being. Team members also enjoy continuing professional education and development, volunteer time off, paid time off, and paid holidays.How to ApplyTake the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we've reviewed your application details, a recruiter will reach out to you with next steps!Equal Opportunity StatementAs an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!#BP.Indeed#ZR#LI-TE1#LI-Hybrid