Senior Client Services Manager, Enterprise San Francisco, California, United States

Senior Client Services Manager, EnterpriseTatari is on a mission to revolutionize TV advertising. Founded in 2016 to help transform the antiquated world of TV advertising through the intelligent application of AI and machine learning, Tatari helps some of the world's fastest growing brands including Chime, Calm, Tecovas, Manscaped, Saatva, and Liquid I.V., reach their customers using linear and streaming TV ads. Our platform combines sophisticated media buying with proprietary analytics to turn TV advertising into an automated, digital-like experience, enabling businesses of any size to advertise on TV.That approach has earned Tatari broad industry recognition, including being named Best CTV AdTech Platform in the 8th annual MarTech Breakthrough Awards, as well as honors from Digiday (Best Connected TV Platform), AdExchanger (Most Innovative TV Advertising Technology), and Business Insider (Hottest AdTech Companies). Tatari has also been recognized as the Best Place to Work by Inc. Magazine. Backed by an executive team of former founders and senior leaders from companies including Shazam, TrueCar, AdapTV, LiveRail, Amazon, Google, Meta, Microsoft, and Yahoo, Tatari continues to scale rapidly as TV advertising enters its next major era.In this role, you will be responsible for a set number of large clients within Tatari's ever-growing portfolio. You are committed to building strong client relationships and being seen as a leader by clients, driven by insight‐led thinking and an in-depth knowledge of the clients' business. You will use your superior management skills to work across internal departments to ensure that client needs are met. You will be working directly with marketing and media leads (e.g. CMOs, VP of Brand/Performance, Performance Directors and Managers, etc.) across the portfolio of the companies we service. For our clients, Tatari is considered an extension to their business focused on their TV media program.ResponsibilitiesManage post-sales relationships for large client accounts as the primary contact and trusted advisorListen to clients needs, as well as identifying unknown or unmet needsWork confidently in a fast-paced environment, reacting quickly to client requests while managing shifting timelines and prioritiesCollaborate with our Media Buying team on a weekly basis to ensure success and scale with TV campaignsBecome an expert of all things Tatari and leverage internal subject matter experts (Engineering, Data Science, etc.) to help clients prioritize and solve problemsSpend time with clients (up to 10% travel) and building relationships with C-level executivesQualificationsBachelor's degree from a 4-year institution, preferably majored in marketing, economics, statistics, or business administration4+ years in post-sales account management/client relationship support roles, including C-level interactionsProficient understanding of linear and streaming TV landscapeHighly organized and detail orientedAbility to tell a story with dataAbility to clearly communicate technical terms and conceptsGreat presentation and listening skills—you come prepared to every meetingYou're at ease holding a conversation with an engineer or marketing manager. You're not a salespersonBonus: understanding of digital marketing (i.e. SEM, FB), programmatic experience, advanced Excel skills, advanced data visualization abilitiesBonus: media agency experience in the realm of planning, strategy, and/or marketing scienceCompetitive salary ($110,000K-140,000K/annually)Equity compensationHealth insurance coverage for you and your dependents401K, FSA, and commuter benefits$150 monthly spending account$1,000 annual continued education benefit$500 Newbie Productivity PerkUnlimited PTO and sick daysMonthly Company Wellness Day OffSnacks, drinks, and catered lunches at the officeTeam building eventsHybrid RTO of 2 days per week in office.At Tatari, we believe in the importance of cultivating teams with diverse backgrounds and offering equal opportunities to all. We strive to create a welcoming, inclusive environment where every team member feels valued and diversity is celebrated.#J-18808-Ljbffr