Dispatcher/Customer Service Representative - Freight Maritime Transportation

DescriptionDanner's Inc., a long-standing Maritime Transportation and Security company, is looking to add Freight dispatchers to our team in Pasadena, TX. We are in search of Dispatchers/Customer Service Representatives who are customer service oriented, courteous, work well under pressure and can complete tasks in a detailed and safe manner. This position offers the opportunity to work and grow in a fast-paced environment and contribute to the efficient operation of our freight services.As a Dispatch / Customer Service Representative, You WillTriage emails, calls and inquiries from customersCoordinate timely pick-up and delivery of shipmentsPlan, schedule, and dispatch drivers and vehicles to meet dynamic job requirements.Communicate effectively with supervisors, customers, and teammates to resolve issues and coordinate services.Manage resources efficiently and effectively for all customer servicesDemonstrate commitment to Danner’s values & professionalism through appropriate conduct at all times.Perform other duties as assigned.BenefitsMedical, Dental, Vision, Supplemental Life, AD&D and cancer policies after 60 days (fulltime eligible)401K after 6 months employmentPaid Time Off eligibility after 90 days (begins accruing immediately at start of employment)Paid TrainingBi-Weekly Pay/Direct DepositChaplin Service availableDanner’s CaresEvents and Prizes, Promotes from withinWe are currently hiring for both day and night positions.Competitive hourly rates starting at $17.00/hour.RequirementsQualified Dispatcher shall meet the following general & physical requirements:GeneralAbility to solve problems and work under pressureHighly Organized and detail-orientedHighly communicative with excellent customer service skillsAbility to work under stress and remain calmAbility to relay information in a fast paced environmentEnsure the safe and timely delivery and pickups of shipmentsMust have minimum Dispatcher Experience, preferably maritime industryDesire to grow, learn and work in a team environmentExcellent sense of urgencyStrong typing skillsAge 24 or older required for Night Dispatchers)Valid Transportation Worker Identification Credential (TWIC) card is preferredMust possess a valid Texas Driver's LicenseMust be able to proficiently speak, read & write English - Must be employment eligible based on background requirements to include criminal background check, clean MVR, health/drug screenDispatcher Experience - preferredPhysicalLifting/Carrying up to 50 lbs. without assistance (Night Dispatchers)Sitting for longer periods of timeOccasionally Driving vehicles (Night Dispatchers)Average / Good visionOther physical demands may be required as needed.If you are enthusiastic about providing exceptional customer service and meet the qualifications above, please submit your resume and/or application. We look forward to hearing from you!We are an equal opportunity employer and value diversity. All qualified applicants will be considered for employment regardless of race, religion, national origin, color, sex, sexual orientation, gender identity, veteran status, or disability.