Structured Cable Technician I

Structured Cable Technician Level IPosition Title: Structured Cable Technician Level I Position Type: Direct-Hire Location: Phoenix, AZ 85015 Hours: Flexible to Full-Time Availability: Days and Evenings Salary: $17-$21/hour (Based on experience)SanTrac Technologies is a highly innovative Information Technology and Low Voltage Solutions provider. We are looking for a highly motivated and skilled individual to fill a Structured Cable Technician Level I position.SummaryPrimarily responsible for assisting in multiple aspects of cable installation including pathways, cable terminations, labeling, grounding, troubleshooting, and testing (Cat5e, Cat6, Access Control/Security, Sound, and Coaxial).Ability to meet service level agreement requirements during the ticket life cycle.The patching cabling between network equipment and customer’s network when applicableThe installation, troubleshooting and de-installing network equipment - Install/swap out devices (e.g., phone, computers, cables, boards, edge routers, switches and etc.)Support inventory management activities such as receiving inventory, tagging of assets, tracking spares, ordering inventory, updating inventory records, prepare and return damaged equipment.Analyze, detect, identify, and correct technical problems and deficiencies.Utilizing a ticketing system to document work, progress, and resolutions.Ensuring ticket work notes are continuously updated while being worked, and final resolution(s) provided within all completed tickets.Apply problem solving skills and break down complex problems into solvable segments to triage problems as assigned.Knowledge, Skills, AbilitiesRequires reliable transportation and active driver’s license.Must be proficient in utilizing technical tools such as cable testers.Requires experience in working in end user environments, server rooms and communications closets.Must have a good understanding of M.S. Windows, and M.S. Office Suite applications.Must be able to perform rack and stack activities with a knowledge of data communications networking.Ability to install structured cable (Cat5e, Cat6, Access Control/Security, Sound and Coaxial)Must understand cable patching processes and procedures.Must be able to safely lift heavy objectsMust be able to crawl under desks and work in tight spacesMust be able to climb ladders and work heightsMust be willing to work shift work which could include nights and weekendsEducational/Experience RequirementsHigh School/GED (Required)BICSI Credentials preferredExperience Specifics (Required 1 Year): Experience in data communicationsCombinations of education and experience will be consideredBenefits OfferedPaid holidaysPaid VacationPaid sick leaveWorkplace perks such as Free Onsite GymWorkers compensationHealth Insurance Benefits401K Plan (Vested at Hire)Profit Sharing (Vested at Hire)Interested and qualified candidates, send your resume to careers@santractechnologies.com